- Volunteering at YMCA as a Hatha Yoga Teacher
- I participate in low-impact exercises to strengthen core muscles
- Community Cleanup
- Avid Reader
- I participate in a variety of outdoor recreational activities
- Hiking
Saurav Kejriwal
Front Desk Agent
Burnaby
Summary
Dynamic and customer-focused professional with experience at Yoga Ashram, excelling in service excellence and reception management. Proven ability to engage customers and maintain a welcoming environment while efficiently processing cash transactions. Committed to upholding confidentiality and enhancing customer satisfaction through attentive service and effective communication.
Overview
2
2
years of professional experience
1
1
Certification
3
3
Languages
Work History
Front Desk Receptionist
Yoga Ashram
01.2024 - 01.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Store Associate
H&M Retail
01.2023 - 12.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
MASTERS IN FINANCE - Accounting And Finance
DELHI UNIVERISTY
Delhi, INDIA07-2010
Skills
Service excellence
Customer engagement
Reception management
Cash transaction processing
Customer service
Front office management
Accomplishments
- Documented and resolved customer complaints which led to improvement in positive feedback.
- Achieved 100% through effectively helping with multiple tasks simultaneously.
Certification
Yoga Teacher Training Certificate
Interests
Timeline
Front Desk Receptionist
Yoga Ashram
01.2024 - 01.2025
Store Associate
H&M Retail
01.2023 - 12.2023
Yoga Teacher Training Certificate
11-2019
MASTERS IN FINANCE - Accounting And Finance
DELHI UNIVERISTY
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