Dynamic Regional Program Manager recognized for driving a 20% increase in program profitability at KSG through innovative management techniques and robust client relations. Expertise in project management, communication, and sales strategy has facilitated substantial revenue growth. Proven ability to oversee multiple projects while enhancing operational efficiency and process improvement. Committed to achieving exceptional results through effective leadership and strong stakeholder engagement.
Overview
25
25
years of professional experience
Work History
Regional Program Manager & Client Management
KSG (Knew sales Group, Toronto Canada) Primus Internet & Telecom at Costco / Malls
Vancouver, Canada
01.2023 - Current
Managing 10 programs and a team of 90 people (including 7 Sr Managers) across Calgary & Edmonton
Built and maintain strategic relationships with business partners and communication with key clients
Developed and implemented new business performance metrics
Identified client goals and targets, and worked on the creation and implementation of a new contact management system
Proven record of successful project completion on time
Responsible for achieving revenue goals, training sales teams, identifying new business opportunities, monitoring sales performance, and implementing promotional campaigns for the program
As a sales custodian Increased Profit margin of the program by 11% and Customer care program by 13%
Established sales objectives by creating a strategic sales & manpower allocation plan for Costco locations in different areas in support of national objectives
Increased the company's revenue by growing existing accounts, building positive sales drive culture and offering motivational compensation
D2D/B2C Sales lead – Sales & Marketing
Telus – The Acquisition Group
Burnaby, Canada
08.2022 - 12.2022
Responsible for sales of TELUS mobility, internet, and its entire B2C range
Company Overview: Calance is a US-based IT service firm into development, infra mgmt, Cloud & Data mgmt
Atcost the largest supplier of fresh fruits and vegetables, operates nine outlets of a combined 12000 sq
Ft
Auric jewels are custom Diamond Jewellery business and Kaiden2Kats is an animal welfare centre and spa
Formulated, lead the overall marketing strategy of various marketing plans
Oversee the achievement of volume, gross contribution targets and helped build sales plans in line with the company’s budgets
Lead a team for digital marketing, positioned social campaigns, influence content, developed strategies
Work from the top to bottom, bridge between the CEO and the growth team
Calance is a US-based IT service firm into development, infra mgmt, Cloud & Data mgmt
Atcost the largest supplier of fresh fruits and vegetables, operates nine outlets of a combined 12000 sq
Ft
Auric jewels are custom Diamond Jewellery business and Kaiden2Kats is an animal welfare centre and spa
Director - Marketing & Sales
VNN Pvt. Ltd
, India
01.2016 - 01.2021
Company Overview: A mid-size start-up enterprise, manufacturing nutritional supplements, exclusive imports, retail & contract manufacturing of nutritional health supplements
Responsible for Chanel Management; product development, packaging, branding, online marketing sales, P&L, GTN, pricing, budgeting annual plan
A mid-size start-up enterprise, manufacturing nutritional supplements, exclusive imports, retail & contract manufacturing of nutritional health supplements
Senior Manager – Program Management
Panasonic India Pvt Limited
, India
01.2010 - 01.2016
Company Overview: Panasonic Corporation, Osaka Japan
Spearheaded product planning for flat panels & audio, LED / LCD TV, portable and Bluetooth audio players
New product development; product lifecycle, sku optimization, monitored, tracked sales market, share performance and formulation of plans for growth in product segment
Product marketing; go to market strategy, core product positioning, usp creation, product launch, control monthly marketing activities and budget planning
Product development, product lifecycle, SKU optimization, monitored and tracked sales, market share performance and formulated plans for growth
Tracked supply chain distribution, market mapping & segmentation, competition SWOT analysis, assisted the BGH in annual business plan, and exclusively formulated B2B business strategies
Utilized innovation strategy; created products, add- on features, add-on technology, USP, communication channels to consumer needs and market differentiation
Manager •Program Management
Yamaha Motors India Pvt. Limited
Surajpur, India
01.2005 - 01.2007
Lead team in new product development, product road mapping, new product introduction
Responsible for superbike introduction - 600~1800cc, import, pricing and testing in India
Senior Executive - Product Marketing
Honda Motorcycles & Scooters India Pvt Limited
, India
01.2004 - 01.2005
Evaluated competitor’s strategies for business growth & excellence
Established & executed market objectives, strategies, customer segmentation, market penetration, competitive and market share analysis
Senior Executive - International Sales & Marketing
LML Limited
New Delhi, India
01.2000 - 01.2004
Carried out various sales promotional and advertising activities for African & European markets
Developed an effective network of dealers in the European market for business growth & excellence
Education
PGDM/MBA - Marketing & International Business
Institute of Management Education
Ghaziabad, India
01.2000
Bachelor of Commerce -
North-Eastern Hill University
Meghalaya, India
01.1997
Skills
Client Relations
Account Management
Project Management
Communication
Sales Strategy Development
Collaborative Project Management
Managing operations and efficiency
Customer relations
Innovation management
Customer Relationship Engagement
Market research
Marketing management
Product development
Accomplishments
Increased the district sales (BC-Canada Region) by 120% in less than 6 months for Primus.
Received the 'Product Planner' Award from Panasonic India in 2013.
Increased the Yamaha market share penetration from 7% to 10% in the motorcycle industry of India.
Developed product manual and specifications for the Motorbike industry.
Languages
English
Full Professional
Affiliations
Multiple title winner in bodybuilding and armwrestling championships.
References
References available upon request.
Timeline
Regional Program Manager & Client Management
KSG (Knew sales Group, Toronto Canada) Primus Internet & Telecom at Costco / Malls