Dynamic front desk professional excelling in customer service and problem-solving. Known for effective communication and organizational skills, dedicated to enhancing customer experiences and maintaining a welcoming reception environment.
Overview
2
2
years of professional experience
Work History
FRONT DESK
Medicine hat lodge
12.2024 - 12.2025
Completed day-to-day duties accurately and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Exceeded customer satisfaction by finding creative solutions to problems.
FRONT DESK RECEPTIONIST
Medicine hat villa
09.2023 - 11.2024
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Greeted customers warmly and made them feel welcome.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Hotel Front Desk Supervisor at Medicine Hat Lodge, Trademark Collection by WyndhamHotel Front Desk Supervisor at Medicine Hat Lodge, Trademark Collection by Wyndham