Summary
Overview
Work History
Education
Skills
Websites
Academic Project
Timeline
Generic

Saurabh Singh

Surrey,British Columbia

Summary

Dynamic Principal Technical Account Manager at Tipalti with a proven track record in API integration and SQL database management. Adept at resolving complex technical issues and fostering team collaboration, driving innovative solutions in high-stakes environments. Recognized for enhancing customer success through strategic account management and effective problem-solving skills.

Overview

10
10
years of professional experience

Work History

Principal Technical Account Manager

Tipalti
Vancouver, Canada
01.2021 - Current
  • Managed strategic customer accounts, resolving technical issues efficiently.
  • Collaborated with engineers and cross-functional teams to ensure account success.
  • Utilized tools such as Jira, Zendesk, SQL, Kibana, and LogRocket for project management.
  • Applied hands-on experience with SOAP and REST APIs in various projects.
  • Contributed to multiple AI builder projects, driving innovative solutions.

Technical Developer

Beanworks Pvt. Ltd.
Vancouver, Canada
01.2020 - 10.2020
  • Designed and implemented Automation Payable product for Beanworks using Java, PHP, JavaScript, and SQL.
  • Utilized Bitbucket, Jira, Codeship, Docker, and IDEs like VS Code and Eclipse.
  • Reported and resolved system bugs through Jira within Agile environment.
  • Gained experience in CI/CD pipeline management.

Freelance projects

Freelancer
Vancouver, British Columbia
11.2016 - 09.2020
  • Designed and implemented web applications utilizing HTML5, JavaScript, CSS3, C++, Java, and C#.
  • Tested and debugged applications to ensure optimal performance and reliability.
  • Developed using Node.js frameworks for front-end solutions and utilized MySQL, MongoDB, Mongoose for databases.

Software Specialist

E-Clinalworks Pvt Ltd
Mumbai, India
03.2017 - 07.2017
  • Developed and maintained MySQL databases for billing systems across multiple hospitals.
  • Managed data related to medical insurance plans to ensure accurate billing.
  • Collaborated on E-clinicalworks web application as a SQL Developer, enhancing database functionality.

Support Engineer

Globalone Technologies Pvt Ltd
Mumbai, India
10.2015 - 10.2016
  • Contributed to development of new protocol for WebRTC video conferencing solution using Node.js and socket.io.
  • Designed and implemented user interface for WebRTC application with JavaScript, HTML5, and CSS3.
  • Developed website providing WebRTC platform, integrating front-end technologies and MySQL for back-end support.

Education

Master of Science - Information, Network & Computer Security

New York Institute of Technology
Vancouver, BC
07.2019

Bachelor of Engineering - Information Technology

JT Mahajan College of Engineering
Jalgaon, Maharashtra, India
05.2015

Skills

  • Technical account management
  • API integration
  • SQL database management
  • Agile methodologies
  • Problem solving
  • Team collaboration
  • Multitasking Abilities
  • HTML5
  • CSS3
  • SQL
  • DVWA

Academic Project

Deep Learning-Based Approach to Detect SQL Injection Attacks, 01/19 - 05/19, Designed and implemented the algorithm of Deep Neural Network to detect the SQL injection attack for web applications., Designed and implemented deep learning algorithms for SQL Injection detection using python3 with Keras and TensorFlow. Design the algorithm according to the unsupervised dataset. Created the algorithm in python to identify the difference between legitimate and malicious SQL input and after applying Keras model examine and improve the prediction result for better accuracy. Exploit the SQL Vulnerability in Web application, 09/18 - 12/18, The objective of the undertaking is to find out the SQL Vulnerability in Web applications using the burp suite and sqlmap tool., Analyze the loopholes of the Web application and exploit the vulnerability using SQLmap, determine that some applications were using the same cookies and token every time

Timeline

Principal Technical Account Manager

Tipalti
01.2021 - Current

Technical Developer

Beanworks Pvt. Ltd.
01.2020 - 10.2020

Software Specialist

E-Clinalworks Pvt Ltd
03.2017 - 07.2017

Freelance projects

Freelancer
11.2016 - 09.2020

Support Engineer

Globalone Technologies Pvt Ltd
10.2015 - 10.2016

Master of Science - Information, Network & Computer Security

New York Institute of Technology

Bachelor of Engineering - Information Technology

JT Mahajan College of Engineering
Saurabh Singh