- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Hi, I’m
SAURABH MALHOTRA
Brampton,ON
Summary
Overview
17
years of professional experience
Work History
Star Dry Cleaner & Alterations
Retail General Manager
02.2023 - Current
Job overview
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and maintained relationships with customers and suppliers through account development.
- Analyzed market trends and competitor activities to create competitive advantages.
- Interacted well with customers to build connections and nurture relationships.
Neev-The Property Consultant
Residential Sales Agent
05.2017 - 01.2023
Job overview
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Prepared and presented contracts and other legal documents to clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Developed new business and managed new and existing clients.
- Coordinated appointments to show tenants and buyers prospective homes.
Jeep
Assistant Sales Manager
03.2016 - 04.2017
Job overview
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Nexa Maruti Suzuki Showroom
Relationship Manager
01.2015 - 02.2016
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Built relationships with customers and community to establish long-term business growth.
Maruti Suzuki India
Car Sales Executive
01.2007 - 12.2014
Job overview
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Education
Sikkim Manipal University(Distance Learning)New Delhi,India.
MBA from Human Resource Management
03.2013
University Overview
Sikkim Manipal University(Distance Learning)New Delhi,India.
BBA from Business Administration
11.2010
University Overview
Skills
- Client Account Management
- Program Development
- Product Costing
- Safety Assurance
- Brand Loyalty
- Customer Service and Assistance
- Price Negotiation
- Sales Promotion
- Telephone Etiquette
- Home Inspections
- Marketing and Advertising
- Lender Relations
- Lead Follow-Up
Timeline
Retail General Manager
Star Dry Cleaner & Alterations
02.2023 - Current
Residential Sales Agent
Neev-The Property Consultant
05.2017 - 01.2023
Assistant Sales Manager
Jeep
03.2016 - 04.2017
Relationship Manager
Nexa Maruti Suzuki Showroom
01.2015 - 02.2016
Car Sales Executive
Maruti Suzuki India
01.2007 - 12.2014
Sikkim Manipal University(Distance Learning)
MBA from Human Resource Management
Sikkim Manipal University(Distance Learning)
BBA from Business Administration
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