SAURABH KANDWAL
CALGARY,AB
Summary
Highly-skilled Photographer driven to fulfill planned concepts or desired results for projects. Flexible and gifted at tackling obstacles while meeting creative goals. Exceptional skill working with Premire Pro, Final Cut pro, Photoshop etc
Overview
16
16
years of professional experience
Work History
Photographer
Skepscape Studio
Calgary, AB
09.2014 - 08.2022
- (Own Business) - Professional, Photographed high-quality images for various print and digital projects
- Used image processing algorithms to reduce motion blur and enhance color, contrast and light range
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product
- Digitally edited photos to enhance appearance
- Leveraged camera gear and equipment to express creative vision
- Developed long and short-term business needs while driving customer feedback for process improvements
- Scheduled studio appointments to shoot wide variety of subjects
- Selected and set up appropriate props, backdrops and lighting
- Provided excellent customer service and account regulation, strengthening client relations and boosting revenue
- Increased production rates by regulating workflow to meet consumer needs
- Shot photographs in controlled lab, field and remote environments
- Experimented with different lighting effects to deliver unique images
- Completed complex photo shoots at indoor and outdoor venues.
Guest Relations Manager
Walt Disney World Resort
ORLANDO, FL
05.2014 - 01.2018
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints
- Surveyed guests to check for areas in need of improvement
- Coached and developed associates to improve soft skills and recovery techniques
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction
- Consistently offered personalized recommendations for guest activities based on detailed conversations with clients upon arrival
- Remained available 12 hours daily to respond to guest needs, complaints or inquiries
- Motivated and rewarded employees to improve engagement
- Greeted and assisted guests by gathering information pertaining to reservations or requests
- Hired and trained new employees, demonstrating best methods for serving clients and guests
- Supervised team of 10 front desk agents and helped to resolve issues arising during shifts
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Corporate Sales Manager
Canon Canada
CALGARY, AB
02.2018 - 04.2020
- Collaborated with vendors and built effective partnerships to capitalize on emerging and sustainable sales opportunities
- Hired, trained, and managed sales staff and administered and implemented compensation plan to support area sales goals
- Led targeted training programs to educate staff on product benefits and service capabilities
- Established strong relationships with major accounts and key decision-makers to increase sales in a designated territory
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients
- Led sales region to increase sales and boost team morale
- Formulated tactics and strategies to target new potential customers within prioritized markets
- Introduced cost-saving initiatives to reduce losses and increase profit margin
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
ICQA Process Assistant
AMAZON CANADA
CALGARY, AB
04.2020 - 02.2022
- Lead a team of 50 plus associates as ICQA Seasonal PA at Amazon YYZ7
- Launched YYZ9 Scarborough FC in 2019 as an away team associate for PACK and later joined the same FC as a PACK/SHIP DOCK Ambassador
- Support, mentor, and motivate your hourly workforce
- Managing safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety,
- Engineering, Loss Prevention,
- Quality Assurance, Human Resources to develop plans to meet business objectives
- Used to Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Have continuously Stand/walked for up to 12 hours during shifts
- Worked in an environment where the noise level varies and like Pack & Ship Dock
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) Continuously climbed and descended stairs
- Understood & resolved many barriers of associates that obstructed productivity & quality
- Achieved 120% of the productivity for Q1 & 141% for Q2 in 2020 during Peak Season
- Awarded for Safety & Quick Achiever titles within
- Amazon in 2020 & 2021
- Trained in Pick, Pack, ICQA, Ship Dock areas in last 2 years at Amazon
- Awarded for making a Documentary on AMAZON which was published in entire
- CANADA & USA within Amazon Network.
Education
Post Grad Diploma - Event Management
HUMBER COLLEGE
09.2018
Bachelor of Journalism - Journalism And Mass Communication
CHITKARA UNIVERSITY
08.2016
Skills
- Customer Service Skills
- Inventory management
- Workflow planning
- Payroll and budgeting
- Customer relations and Communications
- Microsoft Suite Proficiency
- Judgment and Decision-Making
- Social Media Digital Marketing
- Complex Problem-Solving
- Advanced Retouching
- Digital Photography
- Excellent Workflow Management
- Proficiency in Final Cut Pro
- Adobe Photoshop
- Color Correction
Accomplishments
- Equipped with own vehicle & Full Class 5/ Full G license
- High End Smartphone & Laptop
- Adobe Premier Pro & Final Cut Pro
Timeline
ICQA Process Assistant
AMAZON CANADA
04.2020 - 02.2022
Corporate Sales Manager
Canon Canada
02.2018 - 04.2020
Photographer
Skepscape Studio
09.2014 - 08.2022
Guest Relations Manager
Walt Disney World Resort
05.2014 - 01.2018
Post Grad Diploma - Event Management
HUMBER COLLEGE
Bachelor of Journalism - Journalism And Mass Communication
CHITKARA UNIVERSITY
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