Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Hi, I’m

Saurabh Devgon

Saurabh Devgon

Summary

With over 10 years of proven success at Boston Pizza, I possess a wealth of experience and skills essential for effective management. Notably, I was selected as a corporate trainer, where I played a pivotal role in training and launching five new stores across British Columbia and Alberta.

My proudest achievement is achieving the best audit score in Boston Pizza's history, earning a remarkable score of 1 from a third-party company. This accomplishment underscores my commitment to excellence and attention to detail. To surpass this record, a score of zero would be required, a feat considered highly improbable.

Consistently, my store maintained a national ranking within the top 100, peaking at an impressive position of 9. This consistent high performance reflects my ability to drive success and maintain standards of excellence over time.

Throughout my tenure, I have demonstrated proficiency in managing critical business aspects such as food cost, labor cost, and marketing budgets. Entrusted with these responsibilities, I not only met but consistently exceeded targets by implementing comprehensive scheduling and cost-control measures.

Driven by a passion for excellence and a proven track record of success, I am poised to bring valuable leadership and expertise to any management role.

Overview

10
years of professional experience

Work History

Shiv Shakti Anpurna (Petawawa) Limited
Petawawa, ON

Boston Pizza
02.2019 - Current

Job overview

  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw food preparation and monitored safety protocols.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Excellent communication skills, both verbal and written.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proven ability to learn quickly and adapt to new situations.
  • Delivered services to customer locations within specific timeframes.

Shiv Shakti Anpurna Limited
Dauphin, MB

Boston Pizza
01.2014 - 02.2019

Job overview

  • Implemented effective marketing campaigns to increase brand awareness and attract new customers to the establishment.
  • Contributed to community engagement efforts through participation in local events, sponsorships of charitable initiatives, and partnerships with area schools or organizations.
  • Tracked food production levels, meal counts, and supply costs.
  • Worked well in a team setting, providing support and guidance.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Recruited and trained new members of guest service team.
  • Provided coaching and mentoring to employees.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Ensured consistent messaging across all training materials by adhering to corporate branding guidelines.
  • Established, maintained and promoted department programs among various community groups.
  • Increased volunteer participation through targeted recruitment efforts and streamlined registration processes.

Education

NAIT
Edmonton, AB

BBA from Business Administration
06.2013

University Overview

Skills

  • Decision-Making
  • Task Prioritization
  • First Aid/CPR
  • Auditing procedures
  • Cost Control
  • Performance reviewing
  • Coaching Techniques
  • Social Media Strategy
  • Project Planning
  • Safe Food Handling
  • Quality Control
  • Customer Service

Languages

English
Full Professional
Hindi
Full Professional

Hobbies

Hobbies

Volunteering:

  • Engaged in philanthropic endeavors at the Hindu temple, contributing to community welfare through tasks such as food service, facility maintenance, and fundraising.

Sports:

  • Demonstrated leadership and strategic acumen as the Cricket team captain for a tenure exceeding three years in Edmonton before relocating to Dauphin.

Reading:

  • Actively pursue intellectual enrichment via the Headway app, leveraging concise book summaries to continuously broaden my skill set and knowledge base.

Creative Pursuits:

  • Cultivate a passion for creative exploration in photography, videography, and music production during leisure hours, fostering innovation and self-expression.

Gardening:

  • Dedicate significant effort to nurturing and maintaining an aesthetically pleasing lawn, striving for excellence and setting a standard of landscape distinction within the neighborhood.

Timeline

Boston Pizza
Shiv Shakti Anpurna (Petawawa) Limited
02.2019 - Current
Boston Pizza
Shiv Shakti Anpurna Limited
01.2014 - 02.2019
NAIT
BBA from Business Administration
Saurabh Devgon