Saurabh Baniya
Scarborough,ON
Summary
Hardworking Barista with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Oakville Legacy Banquet Hall
Oakville, ON
09.2023 - 01.2024
- Have excellent customer service and communication skills
- Ability to multitask and work in a fast-paced environment
- Always have attention to detail and the ability to follow instructions
- Have ability to stand for long periods of time and lift heavy items
- Ability to work in a team environment
Senior Barista
Lumbini Green Resort Pvt.Ltd
Kapilvastu
07.2021 - 07.2023
- Maintained regular and consistent attendance and punctuality
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Learned special recipe items and seasonal offerings to best meet customer needs.
Customer Service Cashier
Cloud Hookah Cafe
Butwal
12.2020 - 05.2021
- Used POS system to enter orders, process payments and issue receipts
- Checked personal identifications during alcohol and tobacco sales
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences
- Worked with floor team and managers to meet wide range of customer needs
- Operated cash register to record transactions accurately and efficiently
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Diploma -
Centennial College of Applied Arts And Technology
Scarborough Skills
- Espresso Machine Operation
- Barista Experience
- Banquet Experience
- Fast learning
- Cash Handling
- Customer Engagement
- POS Systems
Certification
Smart Serve
Food Handler Certificate
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Full Professional
Accomplishments
- Latte Art Competition (2022)
Additional Information - Availability
Wednesday to Sunday (available for full-time )
Timeline
Server
Oakville Legacy Banquet Hall
09.2023 - 01.2024
Senior Barista
Lumbini Green Resort Pvt.Ltd
07.2021 - 07.2023
Customer Service Cashier
Cloud Hookah Cafe
12.2020 - 05.2021
Diploma -
Centennial College of Applied Arts And Technology
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