Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SAURABH BALAKRISHNA

PETERBOROUGH

Summary

Proven AR Associate with a track record of enhancing payment collections and customer service at JD Infolabs. Improved payment collections by closely monitoring accounts receivable and actively contacting clients. Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance policies, practices and standards.

Responsible Cashier skilled in handling money, restocking inventory, and assisting customers in locating products. History of keeping work areas clean, neat, and professionally organized. Excellent listening skills, along with an attentive and detail-oriented personality.

Overview

7
7
years of professional experience

Work History

AR Associate

JD Infolabs
02.2022 - 09.2024
  • Review and process insurance claims.
  • Get claim payment information for processed claims.
  • Follow up on pending or incomplete claims.
  • Verify coverage and policy details.
  • Provided exceptional customer service by promptly addressing account balances and payment terms inquiries.
  • Improved payment collections by closely monitoring accounts receivable and actively contacting clients.

Cashier

SPAR
03.2018 - 04.2020
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked with other associates to support cashiers and management needs.

Education

P.G Diploma - Supply Chain And Operations Management

Fleming College
Peterborough, ON
04.2025

Bachelor in Commerce And Business Studies - Commerce

Mangalore University
India
05.2017

Skills

  • Customer service support
  • Cash application
  • Bank Reconciliation
  • Payment tracking
  • Debt recovery
  • Client Communication
  • Billing

Languages

English
Full Professional

Timeline

AR Associate

JD Infolabs
02.2022 - 09.2024

Cashier

SPAR
03.2018 - 04.2020

P.G Diploma - Supply Chain And Operations Management

Fleming College

Bachelor in Commerce And Business Studies - Commerce

Mangalore University
SAURABH BALAKRISHNA