Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Saumya Yadav

Saumya Yadav

Supply Chain Professional
Toronto,Ontario
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin

Summary

Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Sales Associate

Best Buy
08.2022 - 04.2023
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Customer Service Representative

Best Buy
09.2021 - 04.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Sales Associate

Best Buy
06.2023 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Procurement Specialist

TechnoCare India Pvt Ltd
01.2017 - 07.2020
  • Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
  • Researched and identified potential new suppliers to increase vendor base.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
  • Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.

Procurement Coordinator

TechoCare India Pvt Ltd
07.2015 - 12.2016
  • Built relationships with vendors to negotiate ideal terms for purchases.
  • Set up and negotiated contracts to obtain favorable pricing and delivery structures.
  • Evaluated internal needs and developed plans for maintaining optimal supply levels.
  • Developed and strengthened supplier relationships.

Education

Post-Baccaleurate Diploma - Supply Chain Management

Thompson River University, Kamloops, BC
04.2023

Bachelor of Technology - Chemical Enginerring

Dr. A.P.J. Abdul Kalam Technical University, India
08.2011 - 06.2015

Skills

  • Product Sales
  • Client Account Management
  • Inventory Control
  • Persuasion Skills
  • Price Dispute Resolution
  • Data Analysis
  • Conflict Resolution
  • Project Management
  • Organizational Skills
  • Product Knowledge
  • Report Generation
  • Data Entry

Languages

English
Professional Working

Certification

  • [Dispatch and Freight Brokerage Course], [ITS Dispatch Academy] - [AUG 2023]

Timeline

Sales Associate - Best Buy
06.2023 - 10.2023
Sales Associate - Best Buy
08.2022 - 04.2023
Customer Service Representative - Best Buy
09.2021 - 04.2023
Procurement Specialist - TechnoCare India Pvt Ltd
01.2017 - 07.2020
Procurement Coordinator - TechoCare India Pvt Ltd
07.2015 - 12.2016
Dr. A.P.J. Abdul Kalam Technical University - Bachelor of Technology, Chemical Enginerring
08.2011 - 06.2015
Thompson River University - Post-Baccaleurate Diploma, Supply Chain Management
Saumya YadavSupply Chain Professional