Saumya Nayal
Edmonton,AB
Summary
Dedicated and reliable professional with hands-on experience supporting children in learning and care environments, along with a background in healthcare and customer service. Skilled in assisting with daily routines, observing individual needs, maintaining safe and inclusive spaces, and building a positive relationships with children, families, and colleagues. Known for patience, empathy, and strong interpersonal skills.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Early Childhood Volunteer
Jackson Heights Daycare
Edmonton, Alberta
09.2025 - Current
- Supported daily care and supervision of children in a group setting.
- Assisted with learning activities, play-based development, and routines.
- Organized educational materials and supplies for classroom use.
- Encouraged positive behavior using calm and respectful communication.
- Supported teachers in implementing lesson plans and classroom management.
- Supervised playtime to ensure safety and engagement among children.
Physiotherapy Assistant
Physiotherapy Silverberry
Edmonton, Alberta
02.2025 - 05.2025
- Maintained a clean and organized therapy environment for optimal patient care.
- Supported patients during therapeutic exercises, ensuring safety and proper technique.
- Prepared treatment areas by setting up necessary equipment and supplies.
- Managed appointment scheduling and patient intake processes efficiently.
Guest Service Officer
Plaza Premium Lounge
Edmonton, Alberta
10.2022 - 07.2024
- Provided consistent, high-level service under pressure in demanding environments.
- De-escalated conflicts using calm judgment, and effective problem-solving.
- Built clear, respectful communication with clients, families, and cross-functional teams.
- Earned trust through reliability, responsibility, and professionalism.
- Maintained cleanliness and organization of the front desk area consistently.
Education
Business Administration
Northern Alberta Institute of Technology
Edmonton06-2023
High School Diploma -
WP Wagner
Edmonton, AB06-2019
Skills
- Child supervision and support
- Behaviour management
- Active listening and communication
- Empathy and patience
- Diversity awareness
- Routine adherence and instruction following
- Team collaboration
- Time management
- Decision-making skills
- Microsoft Office proficiency
- Reliability and punctuality
- Recordkeeping
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Professional
Certification
Child Development Assistant Level 1 - In Progress
Timeline
Early Childhood Volunteer
Jackson Heights Daycare
09.2025 - Current
Physiotherapy Assistant
Physiotherapy Silverberry
02.2025 - 05.2025
Guest Service Officer
Plaza Premium Lounge
10.2022 - 07.2024
Business Administration
Northern Alberta Institute of Technology
High School Diploma -
WP Wagner