Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Certification
Timeline
OfficeManager
Saumya Johri

Saumya Johri

Sales And Marketing Manager
Kelowna,BC

Summary

Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Up-to-date knowledge of Luxury Apparel and Accessories market conditions.

Overview

4
4
years of professional experience
4
4
Certifications
3
3
Languages

Work History

Assistant Store Manager

Guess By Marciano
Kelowna, BC
06.2022 - Current
  • Managed team of 10 employees, responsible for training, scheduling, visual merchandising changes and performance evaluations
  • Implemented novel data driven marketing strategies, including social media campaigns and email marketing, resulting in 15% increase in sales and 80% in customer loyalty sign-ups.
  • Led store in sales with consistent over $110 ADS (Average Dollar Sold), $200 SPH (Sales per hour), 1.67 UPT (Units per transaction) and over $100,000 in merchandise sales over course of 9 months.

Teaching Assistant- Short Term Contract

University of British Columbia
Kelowna, BC
01.2022 - 05.2022
  • Supported classroom and online delivery of course material, grading of assignments, progress tracking and giving feedback to class of 300 first and second- year Marketing students.
  • Provided instructional support to students unable to attend regular classes.

Residence Advisor

University of British Columbia
Kelowna, BC
08.2019 - 04.2022
  • Responsible for supervision of students; ensure compliance with university code of conduct.
  • Conducted over 20 needs-based and social events for 88 residents. Supported residents by offering time, and regular check-ins as well as directing them to on and off-campus resources.

Social Media Manager- Summer Role

Upbuild
New York, New York
05.2021 - 08.2021
  • Worked remotely and executed digital audit for their social media profiles. Implemented strategies to boost attendance to events and increase outreach.
  • Created tailored content for all social media profiles to promote upcoming and ongoing events. Increased impressions by almost 200% on Instagram and Facebook.

Summer Research Assistant

University of British Columbia
Kelowna, BC
04.2021 - 08.2021
  • Researched over 20 luxury brands and their participation in non-fungible token market sphere under aegis of Dr. Annamma Joy. Complied data on feasibility of cryptocurrencies and "Artification" of Luxury products.

Customer Service Representative- Summer Role

RONA
Kelowna, BC
04.2021 - 08.2021
  • Efficiently resolved 300+ weekly customer queries in-person as well as via phone and email.
  • Developed and proposed new training manual for future customer service representatives to reduce average customer handling time, which was implemented by management.
  • Trained and mentored 2 new employees on company's product tracking applications.
  • Achieved over 90% average customer satisfaction rating.

Branding and Marketing Summer Intern

Adani Wilmar
Thane, Maharashtra
05.2019 - 07.2019
  • Evaluated 'push' marketing and branding strategy implementation of FMCG products across 12 stores in Mumbai and suggested 5 effective ways to ameliorate them.
  • Organized raw sales data by using pivot tables in excel
    which was used to tailor marketing schemes. Learned about general and modern trade of CPG/ FMCG products and facilitated interdepartmental communication.
  • Regularly collaborated with West Zone Marketing and Sales Manager as well as Key Account Managers.

Education

Bachelor of Management - Marketing, Economics

University Of British Columbia
Kelowna, BC
09.2018 - 2022.04

Skills

Strong aesthetic sensibilityundefined

Accomplishments

  • Performer of the month for two consecutive months for the highest sales.
  • Received the Long Term Service Award for dedicated work in residence life.

Interests

Travelling

Singing

Swimming

Certification

Tri-Council Policy Statement

Timeline

Assistant Store Manager

Guess By Marciano
06.2022 - Current

Teaching Assistant- Short Term Contract

University of British Columbia
01.2022 - 05.2022

Social Media Manager- Summer Role

Upbuild
05.2021 - 08.2021

Summer Research Assistant

University of British Columbia
04.2021 - 08.2021

Customer Service Representative- Summer Role

RONA
04.2021 - 08.2021

Residence Advisor

University of British Columbia
08.2019 - 04.2022

Branding and Marketing Summer Intern

Adani Wilmar
05.2019 - 07.2019

Bachelor of Management - Marketing, Economics

University Of British Columbia
09.2018 - 2022.04

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Saumya JohriSales And Marketing Manager