Travelling
Saumya Johri
Sales And Marketing Manager
Kelowna,BC
Summary
Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Up-to-date knowledge of Luxury Apparel and Accessories market conditions.
Overview
4
4
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Assistant Store Manager
Guess By Marciano
Kelowna, BC
06.2022 - Current
- Managed team of 10 employees, responsible for training, scheduling, visual merchandising changes and performance evaluations
- Implemented novel data driven marketing strategies, including social media campaigns and email marketing, resulting in 15% increase in sales and 80% in customer loyalty sign-ups.
- Led store in sales with consistent over $110 ADS (Average Dollar Sold), $200 SPH (Sales per hour), 1.67 UPT (Units per transaction) and over $100,000 in merchandise sales over course of 9 months.
Teaching Assistant- Short Term Contract
University of British Columbia
Kelowna, BC
01.2022 - 05.2022
- Supported classroom and online delivery of course material, grading of assignments, progress tracking and giving feedback to class of 300 first and second- year Marketing students.
- Provided instructional support to students unable to attend regular classes.
Residence Advisor
University of British Columbia
Kelowna, BC
08.2019 - 04.2022
- Responsible for supervision of students; ensure compliance with university code of conduct.
- Conducted over 20 needs-based and social events for 88 residents. Supported residents by offering time, and regular check-ins as well as directing them to on and off-campus resources.
Social Media Manager- Summer Role
Upbuild
New York, New York
05.2021 - 08.2021
- Worked remotely and executed digital audit for their social media profiles. Implemented strategies to boost attendance to events and increase outreach.
- Created tailored content for all social media profiles to promote upcoming and ongoing events. Increased impressions by almost 200% on Instagram and Facebook.
Summer Research Assistant
University of British Columbia
Kelowna, BC
04.2021 - 08.2021
- Researched over 20 luxury brands and their participation in non-fungible token market sphere under aegis of Dr. Annamma Joy. Complied data on feasibility of cryptocurrencies and "Artification" of Luxury products.
Customer Service Representative- Summer Role
RONA
Kelowna, BC
04.2021 - 08.2021
- Efficiently resolved 300+ weekly customer queries in-person as well as via phone and email.
- Developed and proposed new training manual for future customer service representatives to reduce average customer handling time, which was implemented by management.
- Trained and mentored 2 new employees on company's product tracking applications.
- Achieved over 90% average customer satisfaction rating.
Branding and Marketing Summer Intern
Adani Wilmar
Thane, Maharashtra
05.2019 - 07.2019
- Evaluated 'push' marketing and branding strategy implementation of FMCG products across 12 stores in Mumbai and suggested 5 effective ways to ameliorate them.
- Organized raw sales data by using pivot tables in excel
which was used to tailor marketing schemes. Learned about general and modern trade of CPG/ FMCG products and facilitated interdepartmental communication. - Regularly collaborated with West Zone Marketing and Sales Manager as well as Key Account Managers.
Education
Bachelor of Management - Marketing, Economics
University Of British Columbia
Kelowna, BC 09.2018 - 04.2022
Skills
Strong aesthetic sensibilityMicrosoft office suiteZoom & Microsoft TeamsGoogle suite
Relationship building and management
Database Management
Business development and planning
Customer experience
Sales and marketing
Accomplishments
- Performer of the month for two consecutive months for the highest sales.
- Received the Long Term Service Award for dedicated work in residence life.
Interests
Singing
Swimming
Certification
Tri-Council Policy Statement
Timeline
Assistant Store Manager
Guess By Marciano
06.2022 - Current
Teaching Assistant- Short Term Contract
University of British Columbia
01.2022 - 05.2022
Social Media Manager- Summer Role
Upbuild
05.2021 - 08.2021
Summer Research Assistant
University of British Columbia
04.2021 - 08.2021
Customer Service Representative- Summer Role
RONA
04.2021 - 08.2021
Residence Advisor
University of British Columbia
08.2019 - 04.2022
Branding and Marketing Summer Intern
Adani Wilmar
05.2019 - 07.2019
Bachelor of Management - Marketing, Economics
University Of British Columbia
09.2018 - 04.2022