Saul Mendez
Soledad
Summary
Experienced Dispatch Lead with a proven track record in team collaboration and training development. Skilled in optimizing dispatch processes, ensuring workplace safety, and enhancing customer communication.
Overview
5
5
years of professional experience
Work History
Dispatch Lead
Central Coast Cooling LLC
Salinas
04.2021 - 11.2025
- Utilized dispatch software to track orders and monitor fleet status.
- Communicated with customers to confirm appointments and address inquiries.
- Trained new dispatch staff on procedures and software usage.
- Collaborated with warehouse personnel to optimize inventory management processes.
- Loaded and unloaded shipments efficiently and safely.
- Inspected equipment for safety compliance and maintenance needs.
- Operated forklifts to transport
- materials across warehouse facility.
- Followed safety protocols to prevent workplace accidents or injuries.
- Collaborated with senior leadership to develop strategic initiatives and align goals.
- Engaged in problem solving activities with all levels of staff when issues arose.
- Provided guidance to subordinates on how to improve their performance and develop new skills.
Education
High School Diploma -
Soledad High School
Soledad, CA08-2020
Skills
- Dispatch software
- Team collaboration
- Training development
- Forklift certification
- Workplace safety
- Scheduling proficiency
- Verbal communication
- Multitasking
- Paperwork processing
- Delegating work
- Customer communication
- Problem solving
Languages
English
Professional
Spanish
Professional
Affiliations
Four Cities United Community Police Academy- Gonzales 2018
Timeline
Dispatch Lead
Central Coast Cooling LLC
04.2021 - 11.2025
High School Diploma -
Soledad High School