Experienced logistics and warehouse management professional with over 7 years of experience in operations, team leadership, and process optimization. Proven ability to enhance operational efficiency, manage facilities and equipment maintenance, and lead teams to meet organizational goals. Seeking a mid-level role to leverage expertise in logistics, customer service, and team management to drive continuous improvement and operational success.
Overview
9
9
years of professional experience
Work History
Facility Maintenance
Chelsea Investment Corporation
08.2023 - Current
Managed maintenance schedules and processes for facilities and equipment to support uninterrupted operations.
Facilitated logistics activities to enhance operational efficiency through effective inventory management and streamlined material flow.
Designed and enforced maintenance schedules and safety protocols to ensure adherence to industry standards.
Established and maintained strong relationships with vendors and service providers to facilitate timely equipment repairs and maintenance.
General Warehouse Associate
The Home Depot Inc
08.2020 - 08.2023
Oversaw order preparation, including picking, packing, and labeling, ensuring accuracy and timeliness.
Managed the movement of materials within the warehouse, using MHE vehicles and RF scanners.
Implemented best practices for inventory management, contributing to improved stock accuracy and reduced errors.
Collaborated with team members to streamline shipping and receiving processes, enhancing overall warehouse efficiency.
Customer Service Supervisor
Burlington
07.2016 - 01.2021
Supervised a team of customer service representatives, providing coaching and support for daily tasks and complex issues.
Developed and implemented customer service strategies that improved customer satisfaction and loyalty.
Led training programs and mentoring initiatives to enhance team performance and service quality.
Managed customer interactions, resolving complaints and ensuring a positive experience.
Director of Finance and Operation at WMC Investment Group Corporation/Coegi CorporationDirector of Finance and Operation at WMC Investment Group Corporation/Coegi Corporation
AOD Intern at The Salvation Army – San Bernardino Adult Rehabilitation CenterAOD Intern at The Salvation Army – San Bernardino Adult Rehabilitation Center