Dynamic quality assurance professional with over 20 years of experience as a wireless test engineer and technician, demonstrating expertise in debugging tools, test procedures, and protocols. Proficient in manual and automated software testing, with a strong foundation in test planning, management, execution, and defect tracking. Known for exceptional analytical and creative problem-solving skills, along with a commitment to enhancing productivity through innovative tool development. A collaborative team player with excellent communication abilities, consistently driving successful project outcomes and ensuring high user satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Wireless Test Engineer Technician
HP Inc. (Contractor: KForce Inc.)
01.2018 - 2025
Editing/maintaining scripts in Python using Appium/Selenium and other modules to create automation framework/flows to test HP Print products on various platforms and devices, including iPhone, Android phones, windows and macOS computers.
Providing support with testing and validating wireless protocols.
Flashing device firmware and preparing printers for testing, setting up wireless environments by creating noise profiles for testing inside isolation chambers.
Worked with tools such as Ixia, Wireshark, Netscout Aircheck, Raspberry Pi, etc.
Identifying, debugging and troubleshooting HW or SW issues hindering with testing and hardware bringup.
Testing the stability of the embedded system, firmware, hardware bringup and supporting the various stages of product life cycle.
Testing and validating HP Print products' wireless protocols (Wi-Fi and Bluetooth) across various platforms, such as: Windows, MacOS, iOS and Android.
Created valuable how-to guides on procedures in test execution, capturing various log files, and creating test suites/cases
Maintained physical equipment inventory and created spreadsheet of specs for each test item
Firmware Test Technician
HP Inc. (Contractor: Synova & Pactera.)
01.2004 - 01.2018
Tests embedded software programs to compare to specifications and documentation
Perform tests and provide timely test results to test engineers and test leads.
Identifies, analyzes, and documents defects, questionable functions, errors, and inconsistencies in embedded software program functions, outputs, online screens, and content.
Installs, maintains, and uses testing embedded software programs
Work with the developers and test engineers to design test cases when needed
Work from verbal instructions and voice mail
Perform other duties as requested by primary test lead, test engineers
Establishes benchmarks for program efficiency in operating and response times
Creates and executes automated test scripts using testing other software programs
Contributes to establishment of standards and procedures for program design and testing
Recommends program improvements or revisions to programmers and system analysts
Reviews computer logs & reports to identify program processing errors & possible improvements
Identifies program variances from standards and suggests modifications to conform
Character defects when needed or directed by test leads or test engineers
Conducts compatibility tests with other software programs, hardware, multiple operating systems, and network environments
Monitors program performance after implementation to prevent recurrence of program operating problems and ensure efficiency of operation
Documents, tracks, and communicates test results, analysis, and unresolved problems
Trains and supports users when needed
Support product FW testing, special test request, Firmware release, etc.