Saugat Paudel
Vaughan,Canada
Summary
User-centered UX/UI designer with hands-on experience in research, wireframing, prototyping, and usability testing. Skilled at translating complex problems into intuitive, accessible digital experiences. Focused on creating thoughtful, scalable solutions that balance user needs and business goals.
Overview
2
2
years of professional experience
Work History
Event Service Associate
Toronto Event Centre
ON
05.2024 - Current
- Managed high-volume guest interactions while ensuring smooth service experience
- Identified service inefficiencies and communicated improvements to team
- Maintained strong cross-team collaboration under time-sensitive conditions
Customer Experience Associate
Reesor’s Organics
ON
10.2023 - Current
- Delivered personalized solutions based on customer needs and behaviors
- Contributed to improving in-store layout and customer flow
- Collected and communicated customer feedback to management
Education
Diploma in Interactive Media Design -
Seneca College
Toronto, ON01-2025
Bachelor of Computer Engineering - undefined
Tribhuvan University
01-2022
Skills
Design & UX: User Research (Interviews, Surveys, Usability Testing), Wireframing & Prototyping (Figma, Adobe XD), Interaction Design, User Flows, Information Architecture, Responsive Design, Accessibility (WCAG Principles), Design Systems, Human-Centered Design
Core Competencies: User Advocacy, Problem Framing, Cross-Functional Collaboration, Critical Thinking, Creative Ideation, Iterative Design Process
Front-End Foundations: HTML, CSS (Foundational), Javascript
Languages
English
Full Professional
Hindi
Full Professional
Links
Portfolio | LinkedIn
Timeline
Event Service Associate
Toronto Event Centre
05.2024 - Current
Customer Experience Associate
Reesor’s Organics
10.2023 - Current
Bachelor of Computer Engineering - undefined
Tribhuvan University
Diploma in Interactive Media Design -
Seneca College