Saudiya Hussain Mohamed

Credit Analyst

Financeit

Toronto, ON

02.2022 - 11.2023

Received and routed business correspondence to correct department and staff members
Carried out administrative tasks by communicating with clients, distributing mail and scanning documents
Leadership role by managing/overseeing employees duties carried out to provide the best customer satisfaction
Prepared packages for shipment, pick up and courier service for prompt delivery to customers
Respond to inquiries from callers seeking information
Interacting with customers by phone, email or in person to provide information
Kept reception area clean and neat to give visitors positive first impression
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction
Open and properly distribute incoming mail to promote quicker response to client inquiries.
Reviewed and analyzed financial statements of potential borrowers to determine credit worthiness.
Assessed loan requests for accuracy, completeness and conformance with established lending guidelines.
Analyzed customer payment histories to assess credit risk profiles.
Determined appropriate loan terms based on borrower's creditworthiness.
Conducted detailed analysis of customers' liquidity, capital structure, borrowing capacity and debt serviceability.
Monitored customer accounts to ensure timely payments were made in accordance with loan agreements.
Performed due diligence on new applicants by verifying income, assets and liabilities through public records or third-party sources.
Evaluated the performance of existing customers by analyzing their past repayment behavior as well as current account status.
Identified areas where additional information was needed to complete a thorough analysis.
Communicated regularly with borrowers throughout the application process.
Collaborated with other departments within the organization to ensure efficient processing of loan applications.