Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Satya Subhakar Reddy Chirla

Ottawa,ON

Summary

Resourceful supervisor trained in resolving critical issues within time sensitive environments, with a successful track record of building and maintaining talented teams. Highly organized, energetic, and versatile leader committed to continuous improvement. Proven history of motivating staff to work together to achieve targets.

Hardworking supervisor with proven relationship building and time management skills in fast paced environments. Successful at handling multiple tasks with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long term loyalty. Motivated customer service and sales professional seeking increasing responsibility in retail environments. Remarkable at leading new employees and maximizing team performance. Skilled cashier specializing in sales, service, and team leadership.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Staff Shop
Ottawa
06.2022 - Current
  • Delivered exemplary customer service by greeting guests, providing menus, and taking accurate and timely orders, enhancing overall guest satisfaction.
  • Expertly prepared and served a variety of beverages, both alcoholic and non-alcoholic, adhering to standardized recipes to maintain quality and consistency.
  • Maintained stringent sanitation standards in the bar area, ensuring all glassware, utensils, and equipment were clean and properly stored, contributing to a safe and hygienic environment.
  • Efficiently processed payments using the POS system, ensuring accuracy in transactions and maintaining a smooth workflow during peak hours.

Associate

Walmart
Ottawa
02.2022 - 06.2023
  • Verified credit card charges against purchase receipts with precision, promptly resolving any discrepancies to ensure accuracy and customer trust.
  • Trained new cashiers on the proper use of registers, store policies, and customer service techniques, fostering a knowledgeable and efficient team.
  • Assisted in resolving customer complaints and inquiries, providing effective solutions to enhance customer experience and satisfaction.
  • Supported other departments during peak hours by stocking shelves and bagging groceries, demonstrating flexibility and a team-oriented approach.

Supervisor

Quickies
Ottawa
07.2021 - 08.2022
  • Supervised cashier operations, ensuring adherence to company policies and procedures, and maintained a high level of customer service and operational efficiency.
  • Accurately recorded sales transactions, accepted payments, and issued receipts, ensuring all financial activities were conducted with integrity and accuracy.
  • Managed inventory levels, placing orders to maintain optimal stock, and ensured the cleanliness and organization of the store to create a welcoming environment.
  • Developed and implemented promotional strategies to increase customer satisfaction and loyalty, resulting in improved sales and customer retention.

Education

Master of Science - Engineering Management

University of Ottawa
Ottawa, ON
06-2023

Skills

Food Inspection

Safe Food Handling

Table Bussing

Food Delivery

Beverage Preparation

Order Management

Guest Engagement

Food Running

Supply Restocking

Table Setting

Guest Seating

Menu Memorization

Relationship Management

POS Operation

Menu Knowledge

Effective Customer Upselling

Liquor, Wine, and Food Service

Exceptional Customer Service

Guest Relations Management

Table Setting Arrangements

Buffet Setup and Takedown

Quality Control

Banquet Coordination

Price Memorization

Food Station Setup

Point of Sale (POS) System Operations

Cash Handling

Performance Improvement

Food Safety Understanding

Dining Customer Service

Service Prioritization

Certification

  • SmartServe ( Valid Until 2027)

Timeline

Server

Staff Shop
06.2022 - Current

Associate

Walmart
02.2022 - 06.2023

Supervisor

Quickies
07.2021 - 08.2022

Master of Science - Engineering Management

University of Ottawa

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Satya Subhakar Reddy Chirla