SATYANAND SHETTY
Vancouver,BC
Summary
Experienced Deckhand with five years in the maritime industry, seeking to contribute expertise in vessel operations, safety, and maintenance at Little River. Focused on delivering smooth passenger and vehicle movement, ensuring safety protocols, and maintaining vessel cleanliness and functionality.
Overview
12
12
years of professional experience
Work History
Assistant Team Leader
Dollarama
10.2023 - Current
- Supports receiving and stocking of products
- Assists customers with inquiries and purchases
- Executes day-to-day operational tasks
- Accurately processes payments, including cash, credit, and electronic transactions
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
Receptionist
ROYAL OAK HOTELS
01.2023 - 08.2023
- Maintaining an inventory of reservations, vacancies, and room assignments
- Answering inquiries about the hotel and its services through the telephone, email, or in-person
- Processing guest departures including calculating changes and receiving payments
- Helped office staff prepare reports and presentations for internal or client-related use.
Deckhand
Tolani Shipping
12.2016 - 12.2022
- Maintained the interior and exterior of vessels, performing cleaning, garbage collection, and surface maintenance such as chipping, scraping, and painting.
- Conducted communication with ship officers and shore-based personnel for operational coordination.
- Ensured the safety of all propane tanks, securing decks, and checking gates before departures.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with the annual refit, life raft exchanges, and other technical maintenance duties.
- Acted as a lookout for marine traffic and potential hazards while standing bridge or anchor watches.
Receptionist
HOTEL SAI NIDHI
01.2013 - 03.2015
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Delivered exceptional customer service by offering requested information and independently resolving issues
- Handled cleaning and organization for office and related areas, keeping entryway clean, tidy, and functional
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
MBA - General Management
University Canada West
Vancouver, BC12.2024
Bachelor of Business - Management (Finance)
University of Mumbai
Mumbai, India 01.2022
Skills
- Creativity
- Communication
- Critical Thinking
- Customer Service
- Effective Communication
- Friendly
- Meeting Deadlines
- Friendly
- Seamanship
- Teamwork
- Time Management
About - Summary
Focused Receptionist with strong customer service and good multitasking abilities. Motivated to positively impact business operations by effortlessly managing phone calls, sorting mail and filing paperwork. Excellent data entry and appointment scheduling skills. My commitment to continuous learning and adaptability has enabled me to stay at the forefront of industry trends and embrace new challenges with enthusiasm. I am known for my strong problem-solving abilities, exceptional teamwork and my ability to meet tight deadlines. I am excited to bring my skills, experience, passion and contribute to its continued success.
Timeline
Assistant Team Leader
Dollarama
10.2023 - Current
Receptionist
ROYAL OAK HOTELS
01.2023 - 08.2023
Deckhand
Tolani Shipping
12.2016 - 12.2022
Receptionist
HOTEL SAI NIDHI
01.2013 - 03.2015
MBA - General Management
University Canada West
Bachelor of Business - Management (Finance)
University of Mumbai
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