Managed challenging behaviors through positive reinforcement techniques.
Communicated regularly with families of disabled individuals regarding care plans and updates.
Encouraged independence by teaching skills needed for everyday life.
Server
Moxies
05.2024 - 08.2024
As a server at Moxies, I provided attentive and efficient service to guests, ensuring a positive dining experience
My responsibilities included taking orders, delivering food and beverages, and addressing any customer inquiries or concerns
I also collaborated with the kitchen staff to ensure timely service and maintained a clean and organized dining area.
Expeditor
The Keg
09.2022 - 02.2024
In my role as an expeditor at The Keg, I demonstrated strong organizational skills by managing and coordinating orders between the kitchen and serving staff
Utilizing effective communication, I ensured that dishes were prepared to the highest standard and delivered to tables promptly
Collaborating closely with both the kitchen and front-of-house teams, I played a crucial role in maintaining a smooth and efficient flow of service, contributing to a positive dining experience for guests at The Keg.
Hostess and Expeditor
Boston Pizza
08.2021 - 09.2022
As a hostess and expeditor at Boston Pizza, my role revolves around efficiently managing guest arrivals and expediting food orders
With a focus on ensuring a warm welcome for patrons and timely delivery of their meals, I orchestrate the smooth operation of the restaurant
From guiding guests to their tables with courtesy to working closely with the kitchen staff to ensure timely preparation and delivery of dishes, I play a pivotal role in enhancing the dining experience at Boston Pizza.
Restaurant Hostess
El Mariachi's
10.2021 - 07.2022
Assigned seating arrangements based on customer preferences and restaurant policies.
Managed reservations, waitlists, and special requests for large parties.
Cashier
McDonalds
08.2020 - 08.2021
As a McDonald's cashier, I efficiently and accurately processed customer orders, utilizing the Point of Sale (POS) system to ensure seamless transactions
I maintained a friendly and welcoming demeanor, providing exceptional customer service by addressing inquiries, handling payment transactions, and resolving issues with professionalism
Additionally, I collaborated with team members to uphold a clean and organized work environment, contributing to the overall efficiency and positive atmosphere of the restaurant.
Education
Legal Studies -
University of Waterloo
08.2024
High School -
St. Joseph Secondary School
Mississauga
06.2024
High School -
Mentor College
Mississauga
06.2022
Skills
Adaptability
Problem-Solving
Attention to Detail
Time Management
Multitasking
Activities
Member of the University of Waterloo's Mock Trial team
Member of the University of Waterloo's Law&Business club
Executive of the University of Waterloo's Legal Studies Society
Awards
Ontario Scholar
Merit Entrance Scholarship
Smart Serve: 240813518314
EPI pen certified
CPI certified
CPR certified
Volunteer Experience
Mentor College Fashion Show, I volunteered my time and efforts to assist in organizing the Mentor College Fashion Show, an experience that enriched my understanding of teamwork and event coordination. Working alongside fellow volunteers and event organizers, I contributed to various aspects of the show, from planning logistics to coordinating participant schedules. Through this involvement, I gained valuable insights into the intricacies of organizing a large-scale event, while also developing strong communication and organizational skills. It was a rewarding experience to witness the culmination of our collective efforts as the fashion show unfolded seamlessly, showcasing the talent and creativity of our community.
North Mississauga Soccer Club, I volunteered as a soccer coach for young children, focusing on teaching fundamental skills and fostering teamwork.
Aujla Law Group, I dedicated a week to volunteering at Aujla Law Group, where I assisted with organizing files, managing coffee orders, and inventorying materials. This experience provided me with valuable insights into the operations of a law office.