Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

Satwinder Singh

Brampton,ON

Summary

Proven security and customer service professional with a history at Northwest Security Services Inc, adept in CCTV tracking and conflict resolution. Excelled in maintaining safety and enhancing customer satisfaction through effective communication and security protocols. Demonstrated ability to manage high-stress situations, ensuring a secure and positive environment for all.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Unarmed Security Guard

Northwest Security Services Inc
04.2024 - 10.2024
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
  • Oversaw operation of security equipment, including alarms and CCTV systems, to maximize efficiency and effectiveness.

Customer Service Representative

Chalo Freshco
12.2023 - 04.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

High School Diploma -

Fanshawe College
Toronto, ON
12-2025

Skills

  • Self-defense tactics
  • Maintaining confidentiality
  • Fire prevention
  • Evidence storage
  • Security inspection
  • CCTV tracking
  • Public safety protocols
  • Premises patrol

Languages

English
Professional Working

Certification

- Ontario Security Guard Lisence

- First Aid and CPR/AED level C, Certified by Canadian Red Cross Society, Toronto

Additional Information

Availaibility- Part- Time

Timeline

Unarmed Security Guard

Northwest Security Services Inc
04.2024 - 10.2024

Customer Service Representative

Chalo Freshco
12.2023 - 04.2024

- Ontario Security Guard Lisence

- First Aid and CPR/AED level C, Certified by Canadian Red Cross Society, Toronto

High School Diploma -

Fanshawe College
Satwinder Singh