Satwinder Kaur
Ellicott,MD
Summary
Dedicated recovery associate committed to friendly, and accurate customer service to create positive shopping experience. Well-organized performing recovery and organization of items. Demonstrates energetic and positive attitude that thrives in fast-paced environment. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Recovery Associate
JCPenney
08.2022 - 06.2023
- Increased product knowledge to promote full line of products to fit consumer needs.
- Followed safety and security policies and procedures to reduce hazards and incidents.
- Stocked merchandise following planogram to maintain sales floor merchandising standards.
- Applied price tags on items with correct, clear and visible placement.
- Maintained communication with store team to support sales, promos and product knowledge.
- Recovered merchandise from fitting rooms to maintain organization.
- Remained attentive and alert to prevent inventory shortages of high-demand items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Consistently achieved sales goals by successfully upselling and cross-selling products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Order Picker
Amazon
10.2019 - 06.2022
- Performed proper lifting and handling techniques to maintain safe working environment.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to complete timely orders and avoid delays.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Inspected machinery and equipment to determine functionality and performance.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Kept work areas neat, clean and free from debris.
- Safely and securely loaded items to prevent damage during transport.
- Stocked designated items on shelves, end caps and displays.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Tutor Volunteer
HomeAdvisor
03.2005 - 12.2008
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Assisted students with homework using curriculum and materials provided by program.
- Taught study skills and other methods for test preparation.
- Guided students in school subject by reviewing students' textbooks and materials.
- Aided students with planning and preparation for class projects.
- Evaluated student binders, textbook notes and learning logs to understand learning goals.
- Developed enrichment materials resource files for use in tutorial sessions.
- Developed student confidence through positive reinforcement strategies.
- Supported students with helpful study habits and exam strategies.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Collaborated with parents to develop appropriate tutoring lessons.
- Met with parents to discuss student progress and address concerns.
- Maintained tutoring records to adjust instruction and update parents on student progress.
- Leveraged technology and visual aids to engage students and enhance learning.
- Provided homework assistance using specific curriculum and materials.
- Communicated with parents and teachers regarding student progress and areas of concern.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Leveraged technology to accelerate learning by proving students with easy-to-access information.
Elementary Teacher
A.P.J Public School
01.2003 - 03.2004
- Built positive relationships with parents to involve families in educational process.
- Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Collaborated with administrators on classroom policies, management strategies, and discipline.
- Developed and implemented discipline strategies to maintain classroom order.
- Scheduled and directed field trips and hands-on activities to foster student learning and creativity.
- Taught students subject-specific material, learning strategies, and social skills.
- Implemented classroom management improvements to enhance class morale and engagement.
- Retained student interest and maximized receptive learning.
Education
Bachelor of Arts - Bachelor of Arts
Mayi Bhago College
Ludhiana 09.1999
Skills
- Signage Changes
- Speech Clarity
- Security Standards
- Debt Recovery
- Sales Floor Recovery
- Customer Buying Habits
- Answering Customer Questions
- Customer Service
- Guest Experiences
- Prepare Reports
- Shipment Processing
- Cash Handling
- Customer Relationship Management
- Maintain Records
- Company Guidelines
- Item Scanning
- Facility Safety
- Quality Improvement
- Shipment Receiving
- Safety and Cleanliness Standards
- Scheduling and Appointment Setting
- Sales Expertise
Timeline
Recovery Associate
JCPenney
08.2022 - 06.2023
Order Picker
Amazon
10.2019 - 06.2022
Tutor Volunteer
HomeAdvisor
03.2005 - 12.2008
Elementary Teacher
A.P.J Public School
01.2003 - 03.2004
Bachelor of Arts - Bachelor of Arts
Mayi Bhago College
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