Navneet Khipal
Calgary,Canada
Summary
Experienced with comprehensive mortgage brokerage processes, ensuring precision and efficiency. Utilizes in-depth knowledge of financial regulations and client needs to tailor loan solutions. Track record of fostering strong client relationships and providing top-tier financial guidance.
Financial service representative winning employee of the year 2022 with easy financial services and with more than 10 years of experience working in sales environment exceeding sales targets.
Overview
15
15
years of professional experience
Work History
Mortgage Broker
True North Mortgage
06.2024 - Current
- Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
- Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Explained entire mortgage loan process to borrower.
FINANCIAL SERVICE REPRESENTATIVE
Easy financial services
05.2021 - 06.2024
- Helping customers with their financial needs through secured and unsecured loans
- Educating customers about credit score and helping them meeting their financial goals
- Evaluating loans through financial analysis and other risk assessments
- Capitalize on financial add on products and cross-sales
- Managing collection activities for any past due accounts
Account Manager
Latitude Financial Services
02.2018 - 01.2021
- To manage employer's client relationships and developing new business from existing clients through inbound and outbound channel via telephone
- To gain proper understanding of client individual needs and to manage the expectations of the client
- Using negotiation skills to obtain the best outcome for both the parties
- Collaborating with internal departments to facilitate client need fulfilment
COLLECTION OFFICER
Latitude Financial services
02.2015 - 02.2018
- To conduct outbound and inbound telephone based collection activity utilizing an auto-based dialer system, on both secured and unsecured loans and credit cards
- Assess a customer's income and expenditure to determine customer's ability to pay, and make decisions according to the customer's individual situation
- Recommending legal action of Prepossession and Re-possession of motor vehicle secured loans when appropriate
ICT SALES REPRESENTATIVE
Spark New Zealand
07.2013 - 07.2015
- Compiling and analyzing sales figures on weekly & monthly basis
SALES REPRESENTATIVE
Salmat Sales Force
03.2011 - 01.2013
- Daily interaction with the prospects and to sign them up as a Vodafone customer through door-to door channel
CHECK OUT OPERATOR
Pack n Save
07.2010 - 02.2011
- Handling Customers and Billing & check out of stuff
- Replenish shelves with new stock
Education
Diploma - Business Management
NIS College of Auckland
03.2013
Skills
- Relationship Building
- Result oriented
- Critical thinking
- Active Listening
- Conflict management
- Leadership skills
- Self motivated
- Adaptable
- Goal-oriented
- Empathetic
- Passionate
- Resilient
- Analytical skills
- Collaborative teamwork
- Strong negotiation skills
Accomplishments
- Got awarded for Financial service representative of the year 2022 with easy financial services in Canada wide.
- Finished in top 2 Financial service representative in the country with easy financial.
- Got awarded for the top representative for insurance covered loans in 2018.
- Got nominated for CRM Contact Centre Awards in 2014.
Languages
English
Punjabi
Hindi
Timeline
Mortgage Broker
True North Mortgage
06.2024 - Current
FINANCIAL SERVICE REPRESENTATIVE
Easy financial services
05.2021 - 06.2024
Account Manager
Latitude Financial Services
02.2018 - 01.2021
COLLECTION OFFICER
Latitude Financial services
02.2015 - 02.2018
ICT SALES REPRESENTATIVE
Spark New Zealand
07.2013 - 07.2015
SALES REPRESENTATIVE
Salmat Sales Force
03.2011 - 01.2013
CHECK OUT OPERATOR
Pack n Save
07.2010 - 02.2011
Diploma - Business Management
NIS College of Auckland
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