Satvir Singh
Brampton,ON
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Meticulously organized and systematic with strong judgment and critical thinking skills. Looking for a permanent role with room for career growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
OTR Driver / Safety Coordinator / Driver Trainer
Ontario Best Carrier
Bolton
07.2022 - Current
- Identified areas of improvement in driver performance and provided feedback to management.
- Developed and implemented training programs for commercial drivers, including classroom instruction and on-the-road demonstrations.
- Conducted regular inspections of vehicles to ensure compliance with safety standards.
- Supervised employees to promote optimal productivity in job tasks and duties.
- Complied with all applicable traffic laws while operating commercial vehicles in order to maintain safe driving records.
Manager
Walmart Canada
Charlottetown, Prince Edward Island
08.2021 - 06.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Team Leader
McDonald’s Canada
Charlottetown, Prince Edward Island
10.2020 - 11.2021
- Managed and trained a team of 15+ employees in daily operations and customer service.
- Resolved customer complaints in a professional manner while upholding company standards.
- Planned monthly staff meetings to discuss goals, objectives, successes, challenges.
- Supervised teams' work to maintain consistent quality and performance levels.
Assistant Manager
Dollar Tree Canada
Kitchener , Ontario
07.2020 - 10.2020
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
- Maximized transition efficiency and planned and executed physical relocation, including floor plans, furnishings and wiring placement.
- Developed and updated scheduling policies covering all department activities.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Department Manager
Walmart Canada
Mississauga, Ontario
08.2018 - 09.2020
- Ensured compliance with all safety regulations in the workplace.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Organized quarterly meetings with senior management to review departmental goals and objectives.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Store Manager
City South Pizza
Brampton , Ontario
04.2018 - 07.2020
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Oversaw food preparation, production and presentation according to quality standards.
Education
Post-Secondary Diploma - Computer Engineering
Northern College of Applied Arts And Technology
Toronto 05.2020
Diploma - Computer Engineering
Pt. Jagat Ram Polytechnic College
Hoshiarpur , Punjab08.2017
High School -
DAV Public School
Dasuya , Punjab05.2014
Skills
- Time Management
- Records Maintenance
- Customer Service Management
- KPI Tracking
- Route planning expertise
- Problem-solving capabilities
- Strong Work Ethic
- Customer Service
Affiliations
- Member, Alumni Association Northern College
- Leadership Positions
Certification
- First Aid/CPR
- Forklift Operator Safety Training
- Class 1 (ABZ) License
- Certified Driver Examiner (IDEC AAMVA certification)
- Certified Commercial Driver Examiner (IDEC AAMVA certification)
- Certified In-car Driving Instructor
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
OTR Driver / Safety Coordinator / Driver Trainer
Ontario Best Carrier
07.2022 - Current
Manager
Walmart Canada
08.2021 - 06.2022
Team Leader
McDonald’s Canada
10.2020 - 11.2021
Assistant Manager
Dollar Tree Canada
07.2020 - 10.2020
Department Manager
Walmart Canada
08.2018 - 09.2020
Store Manager
City South Pizza
04.2018 - 07.2020
Post-Secondary Diploma - Computer Engineering
Northern College of Applied Arts And Technology
Diploma - Computer Engineering
Pt. Jagat Ram Polytechnic College
High School -
DAV Public School
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