Satono Tawata
Summary
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
7
7
years of professional experience
Work History
Operations Manager
Altius Link Co., Ltd.
04.2019 - 03.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Restaurant Server
Monami Ltd.
09.2017 - 03.2019
- Served food and beverages promptly with focused attention to customer needs.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Answered customers' questions, recommended items, and recorded order information.
Education
Diploma - International Trade
Canadian College
Vancouver, BC03.2025
Bachelor - Economics
Nagasaki University
Nagasaki, Japan03.2019
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Schedule management
- Staff development
Languages
Japanese
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Operations Manager
Altius Link Co., Ltd.
04.2019 - 03.2024
Restaurant Server
Monami Ltd.
09.2017 - 03.2019
Diploma - International Trade
Canadian College
Bachelor - Economics
Nagasaki University
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