Satnam Singh Brar
Winnipeg
Summary
Recent graduate with foundational knowledge in biology and sociology, along with hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
The Home Depot
03.2022 - Current
- Building and maintaining long-term relationships with our customers by providing an exceptional shopping experience which includes; greeting customers, offering assistance, directing customers to merchandise, product suggestion to 20 customers daily, providing product information and offering positive opinions to all the customers.
- Understanding customers and their needs, help them, and answer their complaints calmly and professionally.
- Reporting potential safety risks and hazardous conditions to immediate supervisor daily.
- Collaborates with 10 other associates to achieve goals and deliver required outputs.
Customer Service Associate
Shoppers Drug Mart
07.2021 - 03.2022
- Assisted 20 customers daily with inquiries and concerns.
- Organized products from 200 delivery boxes according to work and safety regulations, and sales and inventory protocols.
- Conducted inventory counts for most selling products.
- Managed 5 inquiry phone calls daily in a timely manner.
- Performed house-keeping duties as per health and safety regulations.
Education
Bachelor of Science - General Sciences
University of Manitoba
Winnipeg, MB07-2025
Skills
- Strong communication skills (IELTS 9)
- Genuine interest and concern
- Pleasing & friendly personality
- Attention to detail
- Patience
- Empathy
- Customer support
- Data entry
Timeline
Customer Service Associate
The Home Depot
03.2022 - Current
Customer Service Associate
Shoppers Drug Mart
07.2021 - 03.2022
Bachelor of Science - General Sciences
University of Manitoba
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