Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Satnam Markand

11132 Patricia Drive Delta

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Medical Office Assistant

Dr. K.J. Singh INC
01.2024 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used Myle to schedule appointments for doctor visits and procedures.
  • Provided prompt, polite and professional in-person and telephone customer service.

Produce Associate

Walmart
09.2022 - 12.2022
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Assisted with weekly inventory counts.

Education

Bachelor of Accounting - Accounting

Douglas College
New Westminster, None
09-2028

High School Diploma -

Seaquam Secondary School
Delta, BC
06-2022

Skills

  • Proficient in task management
  • Proficient in computer applications
  • Effective problem resolution
  • Detail-oriented approach
  • Office administration
  • Effective phone and email communication
  • Organized scheduling coordination
  • Time management
  • Payment collection and processing
  • Billing and coding accuracy

Languages

English
Native or Bilingual
Punjabi
Full Professional
Hindi
Professional Working

Timeline

Medical Office Assistant

Dr. K.J. Singh INC
01.2024 - Current

Produce Associate

Walmart
09.2022 - 12.2022

Bachelor of Accounting - Accounting

Douglas College

High School Diploma -

Seaquam Secondary School
Satnam Markand