Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
Interests
Timeline
Generic

SATNAM KAUR

Prince George,Canada

Summary

Experienced in managing diverse tasks and supporting team initiatives, leveraging organizational skills and attention to detail to enhance operational efficiency. Proven track record of effective collaboration and problem-solving in fast-paced settings, excelling at delivering results. Ability to adapt quickly and prioritize effectively allows thriving in dynamic work environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

OMNI Associate

Walmart
Prince George, Canada
08.2022 - Current
  • Enhance Order Fulfillment & Processing
  • Customer Service & Support Developed a comprehensive training program, leading to a more knowledgeable Inventory Management and Store & Online Coordination

Cashier and associate

ESSO
Prince George, Canada
08.2022 - 09.2024
  • Customer Service
  • Cash handling & Transactions
  • Boosted customer satisfaction

Cook and Cashier

Marios Pizza
Prince George, Canada
06.2022 - 09.2022
  • Food preparation
  • Cooking
  • Plating and Presentation
  • Stock Management
  • Handling Refunds and Exchanges
  • Maintaining a clean work area

Office Administrator

Baba Farid memorial education and welfare society
Longowal, India
09.2017 - 01.2021
  • Managed Office operations
  • Including scheduling
  • Record keeping, and Communication
  • Ensured timely completion of tasks and maintained excellent work conduct

Caretaker

Apna Ghar Home Care
Punjab, India
02.2017 - 08.2017
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean-living environment
  • Enhanced community safety through regular property inspections and timely reporting of potential hazards
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming
  • Developed strong relationships with residents and families, fostering trust and open communication

Education

College certificate - Early Childhood Education

Coastal College
Surry, BC
09.2024

Bachelor’s degree - business management

College of New Caledonia
Prince George, BC
05.2024

PGDCA - Computer Applications

Tara Vivek College
Gajjan Majra, Sangrur
05.2017

Bachelors - BA

Tara Vivek College
Gajjan Majra, Sangrur
07.2015

Senior Secondary - Arts

Punjab Board
SAS Nagar, Mohali
05.2012

Skills

  • Retention Strategies
  • Staff Training
  • Performance Evaluations
  • Teamwork and Collaboration
  • Performance Management
  • Office Administration
  • Work Planning and Prioritization
  • Customer Service Understanding

Accomplishments

  • Resolved product issue through consumer testing.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Certification

  • Food Handling Certification, 01/01/25
  • ECE Assistant Certificate (Licence)
  • Basic First Aid Certificate, 01/01/25

Languages

Punjabi
English
Hindi

Affiliations

  • YMCA - Volunteer

Interests

  • Knitting and Crocheting
  • Youth Development Programs
  • Crafting and DIY Projects
  • Dancing
  • I enjoy cooking for friends and family gatherings
  • Camping
  • Volunteering
  • I enjoy helping others and giving back to the community
  • Participating in local clean-up initiatives
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Fundraising Events
  • Music
  • Volunteer Work

Timeline

OMNI Associate

Walmart
08.2022 - Current

Cashier and associate

ESSO
08.2022 - 09.2024

Cook and Cashier

Marios Pizza
06.2022 - 09.2022

Office Administrator

Baba Farid memorial education and welfare society
09.2017 - 01.2021

Caretaker

Apna Ghar Home Care
02.2017 - 08.2017

Bachelor’s degree - business management

College of New Caledonia

PGDCA - Computer Applications

Tara Vivek College

Bachelors - BA

Tara Vivek College

Senior Secondary - Arts

Punjab Board

College certificate - Early Childhood Education

Coastal College
SATNAM KAUR