Satkardeep Kaur
Brampton
Summary
Developed essential caregiving skills in healthcare environment, focusing on patient care and support. Demonstrates strong communication and problem-solving abilities, adaptable to new challenges and environments. Looking to leverage these transferrable skills to transition into new field.
Overview
4
4
years of professional experience
Work History
PSW
Cawthra Gardens Long Term Care Residence
10.2024 - 01.2025
- Placement experience
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Assisted residents with bathing, grooming, dressing, and oral hygiene care both.
- Maintained residents dignity by providing discreet assistance with personal hygiene tasks, such as toileting and incontinence care.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed challenging behaviors displayed by dementia or Alzheimer''s patients using appropriate interventions and communication techniques.
Customer Service Representative
Tim Hortons
10.2022 - 05.2023
- Provide customer service on the front counter by receiving, inputting and fulfilling customer orders in a timely manner
- Accurately prepare custom orders to ensure accuracy and customer satisfaction
- Receive, prepare and fulfil mobile orders within the fulfilment parameters
- Understand and adhere to store policies on food handling to ensure integrity of business operations and uncompromised food quality promise to customers
Food service supervisor
SUBWAY
09.2020 - 10.2021
- Analyzed restaurant transaction data via The Point-of-Sale software to prepare weekly and monthly reports ensuring we are on track to meet/exceed targets
- Create strategies and incentives to facilitate product interest and customer engagement for increased exposure and sales
- Ensure inventory accuracy, identify business needs and develop solutions to close the gaps
- Collect, Analyze and present customer survey data and implement solutions to ensure consistent improvement
Education
Diploma - Personal Support Worker
CDI College
Mississauga, ON01-2025
Supply Chain Logistics
Canadore College
09.2020
Bachelor of Science - Biotechnology
Baba Farid College, India
05.2018
Skills
- Emotional support
- Vital signs monitoring
- Compassionate care
- Nutrition support
- Mobility assistance
- Time management
- Respectful and compassionate
- Verbal and written communication skills
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
PSW
Cawthra Gardens Long Term Care Residence
10.2024 - 01.2025
Customer Service Representative
Tim Hortons
10.2022 - 05.2023
Food service supervisor
SUBWAY
09.2020 - 10.2021
Supply Chain Logistics
Canadore College
Bachelor of Science - Biotechnology
Baba Farid College, India
Diploma - Personal Support Worker
CDI College
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