SATISH KUMAR BLOWDA
Timmins,ON
Summary
Highly motivated and detail-oriented Business Analysis student with a strong foundation in Business Administration and Entrepreneurship. Experienced in customer service and sales, with a proven ability to build customer relationships and understand customer needs. Possesses strong communication and interpersonal skills, ensuring superior customer service..
Overview
3
3
years of professional experience
Work History
Driver
Timmins Taxi
Timmins, ON
01.2024 - Current
- Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
- Provided accurate fare quotes and collected payments efficiently, ensuring smooth transactions for customers.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
Cashier Team Lead
Bulk Barn
Timmins, ON
05.2023 - 05.2024
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Dairy Clerk
Food Basics
Timmins
05.2023 - 02.2024
- Collaborated with team members to effectively stock and display dairy products for increased sales.
- Assisted in maintaining a clean and organized dairy department, ensuring optimal product freshness.
- Handled shipping and receiving of client orders and managed inventory
- Conducted scheduled inventory counts to ensure accuracy and organization.
Driver Supervisor
Vets Taxi
Timmins, ON
09.2023 - 12.2023
- Improved customer satisfaction by providing timely and efficient transportation services.
- Enhanced safety for passengers and pedestrians through strict adherence to traffic laws and regulations.
- Maintained clean and comfortable vehicle interiors, ensuring a pleasant experience for clients.
- Assisted passengers with luggage and personal belongings, providing exceptional customer service.
Administrative Assistant
Tagore International School
Sikar India
03.2021 - 01.2022
- Provided administrative and clerical support to various departments, including data entry, document formatting, and report generation.
- Scheduled and attended departmental meetings, taking detailed notes and facilitating effective communication among team members.
- Responded to customer inquiries in a courteous and confidential manner, ensuring a positive experience for all stakeholders.
- Utilized advanced computer skills to manage email correspondence, create presentations, and maintain spreadsheets.
- Assisted in the organization of office events and activities, contributing to a positive and collaborative work environment.
Education
Post-Degree Certificate - Information Systems Business Analysis
Northern College of Applied Arts And Technology
South Porcupine, ON08.2024
Post-Degree Certificate - Entrepreneurship
Northern College of Applied Arts And Technology
South Porcupine, ON12.2023
Masters in Commerce - Business Administration
Rajasthan University
Jaipur Rajasthan India04.2023
Bachelors in Business Administration - Business Administration
Rajasthan University
Jaipur India06.2021
Skills
- Customer service
- Excellent problem-solving abilities and a keen eye for detail
- Basic knowledge of Python and R for data analysis
- Team Management
- Project management abilities
- Experience in managing and executing projects, both individually and in teams
- Proficient in Excel, SQL, and data visualization tools (Tableau, Power BI
- Technical Support
- Team leader
- Strong understanding of business processes, strategic planning, and market analysis
- Proficient in MS Office
- Multitasking and Time Management
Projects
Sales Data Analysis Project
[Northern College , ISBA], [2024]
- Analyzed sales data using Excel and SQL to identify key trends and patterns.
- Created visualizations using Tableau to present findings to class.
- Provided actionable recommendations to improve sales performance based on data insights.
Business Process Improvement Project
[Northern College , Entrepreneurship], [2023]
- Mapped existing business processes to identify inefficiencies and bottlenecks.
- Proposed process improvements and automation opportunities.
- Collaborated with stakeholders to implement and monitor changes.
Additional Skills
- Valid Ontario G license
- No drug or alcohol-related convictions on driving record in the past 5 years.
- Ability to lift more than 25 pounds to assist customers.
- WHMIS
- WHS
- Security Guard License
- First Aid & CPR
- Surface miner common core
- Safe work practices
- Traffic control and signalling
Languages
English
Full Professional
Hindi
Full Professional
French
Elementary
Timeline
Driver
Timmins Taxi
01.2024 - Current
Driver Supervisor
Vets Taxi
09.2023 - 12.2023
Cashier Team Lead
Bulk Barn
05.2023 - 05.2024
Dairy Clerk
Food Basics
05.2023 - 02.2024
Administrative Assistant
Tagore International School
03.2021 - 01.2022
Post-Degree Certificate - Information Systems Business Analysis
Northern College of Applied Arts And Technology
Post-Degree Certificate - Entrepreneurship
Northern College of Applied Arts And Technology
Masters in Commerce - Business Administration
Rajasthan University
Bachelors in Business Administration - Business Administration
Rajasthan University