Satinder Uppal
Surrey,BC
Summary
Dedicated and safety-conscious professional seeking the position of Train Conductor at Canadian Pacific Kansas City (CPKC). Bringing three years of experience in a safety-oriented environment, I am eager to contribute to the efficient and secure movement of goods across the extensive CPKC network.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PART-TIME DELIVERY DRIVER [AMAZON FLEX]
- Delivery and Logistics Skills: Demonstrated a strong commitment to safety as a delivery driver with a flawless driving record over 11 years
- Efficient Delivery: Successfully delivered goods promptly, ensuring accuracy and quality service to customers
- Route Familiarity: Developed strong familiarity with local routes, reducing delivery times and enhancing overall efficiency
- Vehicle Maintenance: Conducted routine checks to ensure optimal functionality and maintained vehicle cleanliness.
DEPARTMENT MANAGER
WALMART
09.2021 - Current
- Led and supervised a team of Associates, ensuring their training, coaching, and motivation for delivering exceptional customer service and achieving sales targets
- Managed inventory to monitor shrinkage, implementing procedures to minimize loss
- Handled administrative responsibilities, including scheduling and conducting performance evaluations.
CUSTOMER VALUE ASSOCIATE
WALMART
03.2021 - 09.2021
- Provided top-notch customer service by addressing inquiries, resolving issues, and offering guidance
- Stayed well-informed about products, promotions, and store layouts to assist customers effectively
- Managed shelf stocking to ensure merchandise availability and easy accessibility
- Executed price changes accurately to reflect adjustments in the store's system.
CONSTRUCTION WORKS
03.2021 - 09.2021
- Installation Proficiency: Installed various siding materials, including vinyl, wood, fiber cement, and metal, showcasing adaptability and technical expertise
- Precision and Accuracy: Executed precise measurements and cuts of siding materials based on specifications and blueprints, ensuring meticulous attention to detail
- Insulation and Waterproofing: Applied insulation materials and waterproofing membranes before siding installation, contributing to enhanced structural integrity and weather protection
- Safety Compliance: Ensured strict adherence to safety standards and building codes throughout the siding installation process, prioritizing the well-being of the team and maintaining a secure work environment.
Education
Master of Computer Application -
Punjab Technical University, India
06.2019
Bachelor of Computer Application -
Punjab Technical University, India
06.2017
Skills
- Interacted with customers professionally at work and provided them with required assistance and solutions to their problems, which increased the company's customer satisfaction rating
- Enhanced communication skills by opting for three months for a communication skill development course during the degree, which helped build confidence and improve interactive skills
- Listened actively to customers’ needs to ensure a positive customer experience
- Problem-Solving: Applied problem-solving skills in addressing issues during deliveries, managing inventory discrepancies, and resolving construction-related challenges
- Customer Service: Provided excellent customer service in both retail and delivery roles, addressing inquiries, resolving issues, and guiding customers
- Adaptability: Adapted to changing conditions in the retail, delivery, and construction environments, showcasing flexibility and versatility
- Time Management: Effectively managed schedules in the retail and delivery settings, ensuring timely completion of tasks and meeting deadlines
Certification
- Safety Hero Award (01/2022)
- Best employee of the month (06/2022)
- Best department manager of the year (02/2023)
- First Aid Certification (09/2023)
- Power Equipment Certificate: Walkie stacker, bravi sprint, and power equipment license, Class 5 driving license
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
DEPARTMENT MANAGER
WALMART
09.2021 - Current
CUSTOMER VALUE ASSOCIATE
WALMART
03.2021 - 09.2021
CONSTRUCTION WORKS
03.2021 - 09.2021
PART-TIME DELIVERY DRIVER [AMAZON FLEX]
Master of Computer Application -
Punjab Technical University, India
Bachelor of Computer Application -
Punjab Technical University, India