Summary
Overview
Work History
Education
Skills
Timeline
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Satinder Kaur

Calgary,AB

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

7
7
years of professional experience

Work History

Office Manager

Alphine Edge Consulting Inc
01.2025 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Implemented employee training programs, increasing overall staff competency and reducing skills gaps.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
  • Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.

Office Manager

HDL Group
01.2023 - 12.2024
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
  • Enhanced office operations efficiency by streamlining filing systems and digitizing essential records.
  • Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.

Retail Manager

Shell Gas Station
02.2020 - 11.2022
  • Managed store organization, maintenance, and purchasing functions.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
  • Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.

Sales Associate

Shell Gas Station
10.2018 - 12.2019
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Built relationships with customers to encourage repeat business.

Education

Associate of Arts - Arts And Sciences

Camosun College
Victoria, BC
12-2019

Skills

  • Workflow optimization
  • Team building
  • Time management
  • Business systems management
  • Conflict resolution
  • Task prioritization

Timeline

Office Manager

Alphine Edge Consulting Inc
01.2025 - Current

Office Manager

HDL Group
01.2023 - 12.2024

Retail Manager

Shell Gas Station
02.2020 - 11.2022

Sales Associate

Shell Gas Station
10.2018 - 12.2019

Associate of Arts - Arts And Sciences

Camosun College

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Satinder Kaur