Summary
Overview
Work History
Education
Skills
POETRY
Timeline
Generic

Satinder Kaur

Mississauga,ON

Summary

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

3
3
years of professional experience

Work History

Store Associate

Winners TJX
05.2022 - Current
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Increased efficiency by streamlining coordination processes and implementing new organizational systems.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Gathered and organized materials to support operations.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Utilized proactive communication abilities to resolve employment-related disputes.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Shift Manager

Burger King
10.2021 - 06.2023
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Tracked receipts, employee hours, and inventory movements.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Launched quality assurance practices for each phase of development
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Assisted in budget preparation for the department which led to better financial management throughout the year.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.

Education

PG Diploma - Environmental Science

Algoma University
Sault Ste. Marie, ON
04.2022

PG Diploma - Project Management

Sault College of Applied Arts And Technology
Sault Ste. Marie, ON
04.2022

Master of Science - Entomology

Lovely Professional University
Phagwara, Punjab
09.2019

Bachelor of Science - Agriculture (Plant Breeding)

Mata Gujri College
Sri Fatehgarh Sahib
05.2017

Skills

  • Legal Standards
  • Dressing Room Assistance
  • Hanging Items
  • Dispute Mediation
  • Proper Storage Procedures
  • Strong Communication and Interpersonal Skills
  • Credit and Cash Transactions
  • Positive Customer Engagement
  • Team Leadership
  • Telephone Reception
  • Cleaning and Store Maintenance
  • Engaging with Diverse Customers
  • Organizational Policies
  • Meeting Sales Goals
  • Flexible Hours
  • Company Safety Policies
  • Customer Assistance
  • Adaptable and Flexible
  • Revenue Growth
  • Communications Strategies
  • Cross-Department Sales
  • Sales and Marketing

POETRY

Sometimes, to feel real me and to avoid the present situations, I do poetry (both in English and Punjabi). 

Also, published a book in Punjabi Poetry.

Timeline

Store Associate

Winners TJX
05.2022 - Current

Shift Manager

Burger King
10.2021 - 06.2023

PG Diploma - Environmental Science

Algoma University

PG Diploma - Project Management

Sault College of Applied Arts And Technology

Master of Science - Entomology

Lovely Professional University

Bachelor of Science - Agriculture (Plant Breeding)

Mata Gujri College

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Satinder Kaur