Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sathya Salom

Montreal,QC

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Executive Assistant

Valnet Inc.
Montreal, QC
10.2023 - 01.2024
  • Managed multiple tasks simultaneously, demonstrating the ability to prioritize and meet competing demands
  • Demonstrated flexibility and adaptability in a fast-paced environment, adjusting to shifting priorities and evolving business needs
  • Fostered positive relationships with clients, vendors, and key stakeholders through effective communication and interpersonal skills

Receptionist

Aviation Etcetera
Montreal, QC
08.2022 - 09.2023
  • Managed log and flight information books
  • Arranged catering orders, rentals and any other services requested from customers-over-the-counter and over-the-phone
  • Took payments regarding fuel and any applicable fees from the fixed-base operator (FBO).

Server

Two Seasons Inn
Labrador City, NL
07.2019 - 07.2022
  • Promoted to the position of lead server within the first year of employment
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Document Controller

Hatch LTD
Labrador City, Newfoundland and Labrador
08.2020 - 01.2021
  • Performed daily document control activities, such as filing, scanning, photocopying and archiving documents.
  • Organised and maintained the document database to ensure accuracy and completeness of records.
  • Reviewed incoming documents for accuracy and compliance with established procedures.

Taproom Attendant

Iron Rock Brewing Co.
Labrador City, NL
12.2019 - 03.2020
  • Persuaded and engaged customers to taste new flavours and products.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.

Education

Sommelier -

Algonquin College
Ottawa, ON
06.2019

Bachelor of Arts - Linguistics

Concordia University
Montreal, QC

Skills

  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Positive Attitude

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Portuguese
Professional

Timeline

Executive Assistant

Valnet Inc.
10.2023 - 01.2024

Receptionist

Aviation Etcetera
08.2022 - 09.2023

Document Controller

Hatch LTD
08.2020 - 01.2021

Taproom Attendant

Iron Rock Brewing Co.
12.2019 - 03.2020

Server

Two Seasons Inn
07.2019 - 07.2022

Sommelier -

Algonquin College

Bachelor of Arts - Linguistics

Concordia University

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Sathya Salom