Sathya Salom
Montreal,QC
Summary
Motivated food server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Server / Bottle Girl
Lola Lola Lolita
05.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Executive Assistant
Valnet Inc.
10.2023 - 01.2024
- Managed multiple tasks simultaneously, demonstrating the ability to prioritize and meet competing demands
- Demonstrated flexibility and adaptability in a fast-paced environment, adjusting to shifting priorities and evolving business needs
- Fostered positive relationships with clients, vendors, and key stakeholders through effective communication and interpersonal skills
Receptionist
Aviation Etcetera
08.2022 - 09.2023
- Managed log and flight information books
- Arranged catering orders, rentals and any other services requested from customers-over-the-counter and over-the-phone
- Took payments regarding fuel and any applicable fees from the fixed-base operator (FBO).
Server
Two Seasons Inn
07.2019 - 07.2022
- Promoted to the position of lead server within the first year of employment
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Taproom Attendant
Iron Rock Brewing Co.
12.2019 - 03.2020
- Persuaded and engaged customers to taste new flavours and products.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Server
The Soca Kitchen
05.2019 - 09.2019
- Warmly greeted guests, anticipated needs, and remained available through the dinning visit.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
Hostess
Mamma Grazzi's Kitchen
09.2018 - 12.2018
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Linguistics
Concordia University
Montreal, QCSommelier -
Algonquin College
Ottawa, ON06.2019
Skills
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Positive Attitude
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Portuguese
Professional Working
Timeline
Server / Bottle Girl
Lola Lola Lolita
05.2024 - Current
Executive Assistant
Valnet Inc.
10.2023 - 01.2024
Receptionist
Aviation Etcetera
08.2022 - 09.2023
Taproom Attendant
Iron Rock Brewing Co.
12.2019 - 03.2020
Server
Two Seasons Inn
07.2019 - 07.2022
Server
The Soca Kitchen
05.2019 - 09.2019
Hostess
Mamma Grazzi's Kitchen
09.2018 - 12.2018
Bachelor of Arts - Linguistics
Concordia University
Sommelier -
Algonquin College
Similar Profiles
MICHAEL OSORNIOMICHAEL OSORNIO
Bartender at LOLABartender at LOLA
Coral PunchCoral Punch
Sales Associate at Lola MerSales Associate at Lola Mer
Alex McManmonAlex McManmon
Bartender/Floor Staff Member at Union Electric/Lola BelleBartender/Floor Staff Member at Union Electric/Lola Belle