Sathya Madhushani Silva
Surrey
Summary
Strategic and results-driven Business Improvement & Data Analyst with 5+ years of progressive experience driving operational excellence through data analytics, business intelligence, and process optimization. Expert in Power BI, SAP, Excel, and data storytelling, with a strong ability to translate complex datasets into impactful business decisions. Proven experience working across procurement, logistics, and performance reporting in dynamic, multi-stakeholder environments. Adept at leading continuous improvement initiatives and delivering training to drive system adoption and data literacy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Operations Analyst | Data Analyst
Saven Traders
11.2023 - Current
- Delivered Power BI dashboards for procurement and supply chain reporting, aligning KPIs with strategic goals.
- Implemented data governance standards and led RLS configuration to enhance security and integrity.
- Partnered with leadership to identify improvement opportunities across procurement and sourcing operations.
- Embedded reports within internal systems to improve real-time decision-making and visibility.
- Developed comprehensive reports to inform strategic decision-making for senior leadership.
Assistant Manager – Data Analytics
MIND Analytics & Management
04.2022 - 05.2023
- Developed enterprise-wide dashboards with SAP ERP data to track procurement, logistics, and inventory KPIs.
- Designed strategic reporting frameworks and coached internal teams on data visualization best practices.
- Identified gaps in sourcing workflows and supported business process redesign with a focus on efficiency.
- Produced executive PowerPoint presentations and led stakeholder walkthroughs of operational reports.
Business Analyst
MIND Analytics & Management
03.2019 - 03.2022
- Automated SQL-based reporting processes, reducing manual reporting time by 30%.
- Provided data analysis to monitor stock levels and proactively manage purchase orders.
- Conducted in-depth data analyses to support process improvements and decision-making.
- Presented insights to stakeholders enabling informed strategic planning.
Education
Master of Business Administration - Business Analytics
University Canada West
Vancouver, BC05.2025
BSc - Applied Statistics
University of Colombo
01.2019
Skills
- Business Intelligence & Reporting: Power BI (RLS, DAX, Power Query), Tableau, SmartSheets
- Data Analysis & Governance: SQL, SAP (BW), Microsoft Excel, Performance Metrics
- Process Improvement: Lean principles, process mapping, procurement analytics
- Project & Change Management: Cross-functional collaboration, stakeholder engagement
- Tools & Platforms: Microsoft Fabric, SharePoint, Azure DevOps, GitHub
- Communication & Training: Executive presentations, dashboard documentation, policy rollout
- Customer service
- Team leadership
- Decision-making
- Money handling
- Problem-solving
- Time management
Accomplishments
- Built and maintained a Power BI dashboard that visualized real-time sales, reducing manual reporting time by 40% and improving executive decision-making.
- Conducted data analysis on 12 months of customer transaction data, uncovering trends that led to a 15% increase in upsell conversions.
- Automated weekly sales and operations reports using Python and SQL, saving over 10 hours of manual work per week.
- Translated complex data findings into actionable insights and presented to cross-functional teams, directly influencing a 10% pricing strategy shift.
- Collaborated with marketing and finance teams to define key business metrics, aligning KPIs with organizational goals.
- Designed and implemented a customer segmentation model using K-means clustering, enabling personalized marketing and improving email engagement by 18%.
LANGUAGES
English (Fluent)
Certification
- Diploma in IT – ESOFT
- Diploma in English – Aquinas
Timeline
Business Operations Analyst | Data Analyst
Saven Traders
11.2023 - Current
Assistant Manager – Data Analytics
MIND Analytics & Management
04.2022 - 05.2023
Business Analyst
MIND Analytics & Management
03.2019 - 03.2022
BSc - Applied Statistics
University of Colombo
Master of Business Administration - Business Analytics
University Canada West
SOFT SKILLS & VALUES
- SAP & BW Reporting | Data Governance | Procurement KPIs
- Advanced Presentation & Data Storytelling
- Leadership through Collaboration & Training
- Multistakeholder Relationship Management
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