Summary
Overview
Work History
Skills
Education
Accomplishments
Work Availability
Work Preference
Quote
Software
Languages
Interests
Websites
Affiliations
Timeline
Generic
SATHISH KUMAR SK

SATHISH KUMAR SK

SENIOR MANAGER SALES AND MARKETING
Canada,Saskatchewan

Summary

Dynamic Sales and Marketing Leader with a proven ability to lead high-performing teams and execute impactful campaigns. Skilled in identifying market trends, forecasting sales opportunities, and driving strategic growth across product and service lifecycles. Adept at building strong client relationships, negotiating successful deals, and maintaining exceptional customer satisfaction. Known for inspiring teams through hands-on leadership and a commitment to continuous learning and performance excellence.
Committed to continual growth—professionally and strategically.

Overview

12
12
years of professional experience
7
7
years of post-secondary education

Work History

Customer Service Manager

Walmart
Saskatoon, Saskatchewan
05.2025 - Current
  • Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Increased efficiency in handling customer inquiries by implementing advanced CRM system.

Sales Account Manager

Enviroway
Saskatoon, Canada, Saskatchewan
11.2024 - 04.2025
  • Achieved higher client satisfaction ratings through consistent communication and problem resolution.
  • Negotiated prices, terms of sale and service agreements.
  • Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
  • Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Coordinated with internal stakeholders to develop customized solutions that addressed unique customer needs.

Senior Manager

JSW One Platforms
Chennai
04.2022 - 08.2024
  • Guiding the team of Sales Associates to target and acquire the home construction requirements in the city
  • Training the sub ordinates regarding data analysis, client handling, sales pitch and marketing activities
  • Conducting Marketing activities, Trade Expo's, Online marketing campaigns'
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies
  • Taking care of recruitment and driving employee engagement activities
  • Planning the month on month sales and marketing activities
  • Using Sales force and Confluence to work towards a data driven planning and execution
  • Onboarding and nurturing franchises towards driving sales and marketing activities.
  • Acquiring SQL's using Meta marketing and SEO.
  • Excellent customer retention and market expansion in 2 years.

Senior Executive

Asian Paints Limited
Chennai
02.2020 - 03.2022
  • Taking care of the entire large user business segment of Chennai
  • Analyzed past sales data and team performance to develop realistic sales goals
  • Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close
  • Maintained detailed records of sales progress, inventories, and marketing activities to better align goals with company priorities
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches
  • Presented products to clients using dynamic presentations and practical use- case scenarios
  • Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans
  • Held weekly meetings with Project sales officers to identify techniques to overcome sales obstacles
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Interviewed, supervised, and motivated 8 staff members to achieve optimal productivity
  • Drove performance initiatives, facilitating for revenue increase
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities
  • Furthered brand awareness through Cluster level meets
  • Achieved budgets and on-time project management to adhere to project goals
  • Oversaw daily administrative operations, including Sales planning and execution , Managing Influencers
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.

Project Sales Officer

Asian Paints Limited
Chennai
04.2017 - 03.2020
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations
  • Worked with key builder accounts customers to understand needs and provide excellent service
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Maintained excellent attendance record, consistently arriving to work on time
  • Developed team communications and information for meetings
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions
  • Served customers in a friendly, efficient manner following outlined steps of service
  • Led Level 1 PSO team in delivery of Tools project, resulting in completion of budget
  • Conducted research, gathered information from multiple sources and presented results
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Monitored all company inventory to ensure stock levels and databases were updated
  • Developed and maintained courteous and effective working relationships
  • Worked flexible hours; night, weekend, and holiday shifts
  • Increased customer satisfaction by resolving service and product related issues.

Territory Sales Officer

Asian Paints Limited
Salem
04.2015 - 03.2017
  • Exceeded targets by building, directing and motivating high-performing sales team
  • Achieved sales goals, distribution targets and market share through proactive management of territory
  • Achieved 30% overall growth in territory from 2015 to 2016 by opening and growing 11 high profile Retail accounts
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts
  • Documented time ,calls, results and submitted reports
  • Adhered to all state and federal regulations covering industry activities
  • Developed and presented talks on available products and services that could meet current business needs
  • Evaluated production levels, quality standards and maintenance actions toidentify and address operational problems and maintain targets
  • Developed brand expansion initiatives, including sales, marketing, advertising campaign and P&L commitments
  • Tracked changing product lines to effectively meet dynamic market demands
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results
  • Established successful account relationships with influencers by building rapport and maintaining consistent communication.

Territory Sales Officer

Asian Paints Limited
Chennai
06.2013 - 03.2015
  • Exceeded targets by building, directing and motivating high-performing sales team
  • Achieved sales goals, distribution targets and market share through proactive management of territory
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Adhered to all state and federal regulations covering industry activities
  • Successfully implemented promotional sales activities and Influencer training programs in 48 stores
  • Promoted sales of Decor ranges and Ancillaries items to achieve revenue targets
  • Tracked changing product lines to effectively meet dynamic market demands
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets
  • Documented time ,calls and results, and submitted reports
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.

Skills

Business development and planning Goals and performanceundefined

Education

CERTIFICATION - Leadership And Change Management

IIM INDORE
INDORE
09.2023 - Current

Master Of Business Administration - Marketing and Human Resources

Sairam Institute of Management Studies, Anna University, Annamalai University
04.2011 - 2013.05

Certification - Human Resources Management

Loyola Institute of Business Administration
08.2012 - 02.2013

Bachelor Of Science - Biochemistry

D.G Vaishnav College, Madras University
07.2007 - 05.2011

Higher Secondary -

K.R Montford Matriculation Higher Secondary School
03.2006 - 04.2007

Accomplishments

  • Built the Chennai construction division from inception and developed in to a 50 Crore market in span of 2 years.
  • Recognized Very Good by the CEO for the performance during the FY 2023-24.
  • Lead the team towards successful completion of KPI for two consecutive years.
  • Awarded as the best Unit for performing excellently during the Covid period.
  • Recognized for succesfully conducting painting tools, Waterproofing marketing campaigns and construction chemicals
  • Worked as a team and massively brought down the shade variation complaints by doing the shade dot activity in the market.
  • Collaborated with team of architects and interior designers to crack the biggest Archi concrete site in India ' VGN Nottinghill"
  • Won the site ( Mohan Kumaramangalam Medical college) back from competition and was Recognized by Project sales team
  • Awarded employee of the month consecutively twice. Team of the month 3 times.
  • Recognized 5 times for outstanding performances in Luxury finishes, wood finishes and waterproofing.
  • Implementing the digital transactions throughout Salem unit as a team Captained district level Throw ball team
  • Part of "BHUMI" NGO, volunteering underprivileged students by
  • Won BUSINESS QUIZ COMPETITIONS during the Post-graduation in Six colleges/ Universities around the state
  • NCC - B & C Certificate holder. Attended army attachment camps. Republic day parade camps.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CultureHealthcare benefitsPersonal development programsStock Options / Equity / Profit Sharing

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Software

MS Office Suite

Salesforce

SAP

MS Outlook

Sales Automation Tool

Wordpress

SEO

Canva

Languages

English
Tamil
Hindi

Interests

Team Building

Updating myself with skills

Automobiles

To learn about new technologies

Cooking

Affiliations

  • Indian Institute of Management- Indore
  • Bhumi- NGO educating under privilege children

Timeline

Customer Service Manager

Walmart
05.2025 - Current

Sales Account Manager

Enviroway
11.2024 - 04.2025

CERTIFICATION - Leadership And Change Management

IIM INDORE
09.2023 - Current

Senior Manager

JSW One Platforms
04.2022 - 08.2024

Senior Executive

Asian Paints Limited
02.2020 - 03.2022

Project Sales Officer

Asian Paints Limited
04.2017 - 03.2020

Territory Sales Officer

Asian Paints Limited
04.2015 - 03.2017

Territory Sales Officer

Asian Paints Limited
06.2013 - 03.2015

Certification - Human Resources Management

Loyola Institute of Business Administration
08.2012 - 02.2013

Master Of Business Administration - Marketing and Human Resources

Sairam Institute of Management Studies, Anna University, Annamalai University
04.2011 - 2013.05

Bachelor Of Science - Biochemistry

D.G Vaishnav College, Madras University
07.2007 - 05.2011

Higher Secondary -

K.R Montford Matriculation Higher Secondary School
03.2006 - 04.2007

Similar Profiles

CREATE PROFILE
SATHISH KUMAR SKSENIOR MANAGER SALES AND MARKETING