Sathana Surendran
Aurora
Summary
Dedicated and compassionate nursing student graduating in May 2025 with hands-on experience in acute and outpatient care settings. Proficient in patient assessment, interdisciplinary collaboration, and evidence-based practice for delivering high-quality care. Committed to continuous improvement and optimizing clinical processes to enhance efficiency and evolve client care. Forward-thinking professional prioritizing patient advocacy, innovation, and compassionate, patient-centered care.
Overview
9
9
years of professional experience
Work History
Part-time Receptionist
X-Ray Associates
02.2018 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Optimizing ultrasound 99% fill rate by minimizing cancellations and leveraging wait list.
- Walk in X-Rays accepted with a maximum wait time of 1 hour and set up a call back system to ensure wait times were within threshold
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Summer Dispensary Student
Summit Veterinary Pharmacy
05.2022 - 09.2022
- Assisted pharmacists by organizing and maintaining medication inventory, ensuring availability of critical drugs.
- Set up an alphabetical system to increase efficiency in filling prescribed orders within an 8 hour shift frame
- Improved first pass yield by implementing one piece flow and audit mechanism prior to last step of the order
- Mixed and compounded medications under pharmacist supervision, ensuring accurate formulation and dosage.
- Prepared and labeled medications according to physician orders, ensuring compliance with safety guidelines.
Volunteer
Hollandview Trial
06.2014 - 06.2019
- Adapted to changing needs and priorities in a fast-paced healthcare setting, maintaining composure and efficiency.
- Supported nursing staff by delivering meals and supplies, contributing to patient care.
- Enhanced the quality of life for seniors by creating a warm, welcoming, and inclusive environment at the center.
- Enhanced senior center programming by developing and implementing diverse activities tailored to individual interests.
Part Time Associate
Tim Hortons
09.2016 - 06.2018
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
Bachelor of Science - Nursing
McMaster University
Hamilton, Ontario05.2025
Bachelor of Science - Molecular Biology & Genetics
McMaster University
Hamilton, Ontario04.2023
Skills
- Time management
- Patient care
- Medication and IV administration
- Compassionate care
- Team collaboration
- Punctual and reliable
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
French
Limited Working
Timeline
Summer Dispensary Student
Summit Veterinary Pharmacy
05.2022 - 09.2022
Part-time Receptionist
X-Ray Associates
02.2018 - 08.2023
Part Time Associate
Tim Hortons
09.2016 - 06.2018
Volunteer
Hollandview Trial
06.2014 - 06.2019
Bachelor of Science - Nursing
McMaster University
Bachelor of Science - Molecular Biology & Genetics
McMaster University
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