Summary
Overview
Work History
Education
Skills
Timeline
Generic

Satenik Charkchyan

Glendale

Summary

I’m currently working as a Patient Care Coordinator in a clinic, where I manage patient paperwork, insurance processes, and medical terminology. I have previous experience working as a pharmacist, helping patients with medications and providing support. I also volunteer at a hospital gift shop, where I strengthen my communication and customer service skills. I’m currently studying and actively working toward bigger goals in the healthcare field, with a strong desire to grow and make a meaningful impact.

Overview

1
1
year of professional experience

Work History

Patient Care Coordinator

Comprehensive Community Health Centers
North Hollywood
07.2025 - Current

  • Coordinate patient care and ensure timely follow-up appointments, referrals, and treatment plans
  • Act as a liaison between patients, healthcare providers, and insurance companies
  • Verify medical insurance coverage and obtain authorizations for procedures and referrals
  • Collect and update patient medical records and ensure accurate documentation
  • Provide administrative and clinical support to improve workflow and enhance patient experience
  • Support patient education efforts and help resolve patient concerns or barriers to care

Volunteer

Adventist Health Glendale
Glendale
07.2025 - Current

  • Assist customers with purchases and maintain a clean, welcoming
  • Operate the register and handle transactions accurately
  • Provide friendly service to hospital visitors, staff, and patients
  • Support daily operations of the hospital gift shop as part of the volunteer team

Pharmacist

AKG pharmacy
06.2024 - 12.2024

•Prepared and dispensed medications accurately based on prescriptions

•Counseled patients on medication use, side effects, and safety

  • Reviewed prescriptions for accuracy and potential drug interactions.
  • Managed pharmacy inventory and maintained regulatory compliance.
  • Provided excellent customer service and collaborated with healthcare teams.

Education

Associate Degree In Pharmacy - Pharmacy

Yerevan State Medical University
Yerevan

Skills

  • Medication Management
  • Prescription Verification & Dispensing
  • Medical Terminology
  • Electronic Medical Records (EMR/EHR)
  • Insurance Verification & Authorization
  • Appointment Scheduling & Referral Coordination
  • Patient Registration & Data Entry
  • Regulatory Compliance (HIPAA, pharmacy regulations)
  • Clinical Documentation Review
  • Microsoft Office (Word, Excel, Outlook)

  • Patient Communication & Counseling
  • Bilingual Communication (English, Armenian, Russian)
  • Conflict Resolution & Problem Solving

Patient Communication & Counseling

  • Bilingual Communication (English, Armenian, Russian)
  • Conflict Resolution & Problem Solving

Timeline

Patient Care Coordinator

Comprehensive Community Health Centers
07.2025 - Current

Volunteer

Adventist Health Glendale
07.2025 - Current

Pharmacist

AKG pharmacy
06.2024 - 12.2024

Associate Degree In Pharmacy - Pharmacy

Yerevan State Medical University
Satenik Charkchyan