Satara Mohd Anuawar
London,ON
Summary
I am a dedicated professional with a robust background in mental health interpretation and counseling, gained during my tenure with Doctors Without Borders/Médecins Sans Frontières in Malaysia. Additionally, as an SGBV Community Case Worker & Interpreter at the International Catholic Migration Commission (ICMC), I have specialized in addressing the complex issues of Sexual and Gender-Based Violence (SGBV). My career spans extensive experience in community engagement, training, and advocacy, focusing on empowering survivors and fostering resilience. Skilled in interpretation and emotional intelligence, I excelled at Doctors Without Borders by enhancing communication for non-English speakers and delivering effective psychosocial support. My work not only fostered community empowerment but also significantly improved patient outcomes, showcasing my ability to navigate complex challenges with confidence and compassion. I am skilled in crisis intervention, cultural sensitivity, and effective collaboration with stakeholders to enhance support systems. My passion lies in promoting holistic care and advocating for policies that uphold human rights and gender equality, contributing to positive change within diverse communities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health Interpreter/Lay Counselor
MHI Lay Counselor
Malaysia
07.2020 - 02.2024
- As a Mental Health Interpreter/Lay Counselor with Doctors Without Borders/Médecins Sans Frontières in Malaysia for three years, I have developed extensive skills in providing compassionate support to individuals facing diverse mental health challenges. My responsibilities included:
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Collaborated with other religious organizations and agencies.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Facilitating effective communication and rapport-building with individuals from various cultural backgrounds.
- Applying strong emotional intelligence and decision-making abilities to navigate complex emotional and psychological issues.
- Collaborating closely with local communities to understand and address their mental health needs, fostering a sense of trust and empowerment.
- Delivering psychosocial support and interventions in detention centers, promoting resilience and coping strategies.
- Conducting home visits to facilitate play therapy and provide tailored support to children and families.
- Demonstrating crisis intervention skills, cultural sensitivity, and a commitment to holistic mental health care.
- My experience has equipped me with a profound understanding of mental health dynamics in challenging environments, enhancing my ability to provide compassionate and effective care to those in need while empowering communities to actively participate in their mental health journey.
SGBV Community Case Worker
SGBV Worker
Malaysia
05.2016 - 10.2018
- As an SGBV Community Case Worker & Interpreter with the International Catholic Migration Commission (ICMC) in Malaysia, I play a crucial role in addressing Sexual and Gender-Based Violence (SGBV) through comprehensive communities engagement and support initiatives. My responsibilities include:
- Conducting house-to-house visits to identify and support survivors of SGBV, ensuring they receive compassionate care and necessary assistance.
- Providing interpretation services to facilitate communication between survivors, healthcare providers, and law enforcement agencies at hospitals and police stations.
- Training community members and stakeholders as trainers to disseminate knowledge and skills on identifying, preventing, and responding to SGBV incidents effectively.
- Organizing and leading awareness campaigns and workshops to educate communities about SGBV, its impacts, and available support services.
- Collaborating closely with local organizations, authorities, and service providers to strengthen referral pathways and ensure survivors have access to essential services.
- Advocating for policies and practices that promote gender equality and protect individuals from SGBV within the community.
- Providing confidential psychosocial support and counseling to survivors and their families, fostering healing and empowerment.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Through these integrated efforts, I aim to contribute to creating a community where all individuals are safe from SGBV and empowered to seek justice and support.
Education
Courses - Academic Class
G.A. Wheable Centre For Adult Education
London, ONRohingya Education Center
Malaysia10.2013
Skills
- Client Support
- Professional ethics
- Client Confidentiality
- Interpretation and Translation
- Community Engagement
- Training and Capacity Building
- Awareness Campaigns
- Collaboration
- Advocacy
- Psychosocial support
- Emotianal intelligence
- Crisis intervention
- Referral coordination
- Decision making
Certification
I hold certificates in the Penang Refugee Network Leadership Series, Mentem Psychological Services, Working with Patients in Crisis, Communication Skills Training Program, Community Interpretation Training, Intermediate Mental Health Counseling, Sexual Violence Training, and Psychological First Aid Training.
Languages
English, Rohingya, Burmese, Hindi and Malay
Native or Bilingual
Timeline
Mental Health Interpreter/Lay Counselor
MHI Lay Counselor
07.2020 - 02.2024
SGBV Community Case Worker
SGBV Worker
05.2016 - 10.2018
Courses - Academic Class
G.A. Wheable Centre For Adult Education
Rohingya Education Center