Satabdi Sahu
Brampton,ON
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Distress Line Responder
Compass Community Services
12.2021 - Current
- Guided clients in developing skills and strategies for dealing with problems.
- Engaged clients in conversation to determine feelings and apprehensions.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
- Designed safe and supportive environment for clients to discuss issues.
- Supported individuals dealing with mental health and emotional issues.
- Listened to clients' concerns and provided encouragement and support.
- Assisted clients in exploring feelings and understanding behaviors.
- Adapted counseling techniques to best suit individual needs of each client.
- Provided education on mental health topics and resources to clients.
- Determined clients' risk of self-harm or other dangerous behaviors.
Sales Associate
Photo Plus
10.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
General Warehouse Associate
HomeDepot
01.2021 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed inventory control, such as counting, and stocking merchandise.
- Operated RF scanners to track merchandise and verify contents of containers.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated forklifts to transfer inventory to and from target destinations.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Checked packages and merchandise for damage and notified vendors.
Student Recruitment Leader
University Of Guelph-Humber
09.2022 - 04.2023
- Worked in team environment to maintain high levels of productivity.
- Mentored other students to support collaborative learning and further promote educational unit objectives.
- Assisted with transition to university life by providing one-on-one support.
- Helped students troubleshoot and resolve issues with registration.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
- Sustained collaborative relationships with faculty, staff and administration.
- Coordinated and led group campus tours of up to 70+ students, parents, and teachers.
- Provided directions and general information to visitors regarding popular events and places of interest.
- Built personal relationships with guests to promote positive experiences.
- Worked closely with management staff to create new and lucrative tours.
Gender-Based Violence Facilitator
Hope 24/7
09.2022 - 04.2023
- Created educational materials to convey important information to service recipients.
- Facilitated community outreach to expand participation and support.
- Coordinated with different service providers to meet clients' individual needs.
- Tracked service activities and outcomes against outlined plans and goals.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Educated young people about strategies for driving discussions and promoting social changes.
- Led group discussions and activities to meet different community needs.
- Planned, organized, and coordinated special events and celebrations.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking, and event promotions.
Career Support Peer
University Of Guelph-Humber
05.2022 - 08.2022
- Reviewed applications and resumes to support hiring activities.
- Wrote and posted job descriptions on GHWorks.
- Participated in community events to promote services and engage with public.
- Researched best practices and developed strategies to improve program outcomes.
- Conducted community workshops to promote different programs and educate public on available services.
- Managed caseloads of up to 20+ monthly clients in search of gainful employment.
- Proofread and edited clients' resumes to improve interview chances.
- Advised clients on job searching, interviewing and resume writing techniques to increase employment chances.
Research Assistant
University Of Toronto, St. George Campus
09.2021 - 04.2022
- Performed statistical, qualitative, and quantitative analysis.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Reviewed documents and data to identify trends and patterns.
- Maintained up-to-date records of research activities and results for future reference.
- Collected research data through experimentation, surveys and leading focus groups.
- Collaborated with other researchers to develop successful research strategies.
- Created surveys and questionnaires to collect data for research projects.
- Scheduled appointments with test subjects over phone and through email.
- Assisted faculty members with research assignments on Dementia, Immigrants, and Social Work projects.
- Compiled data into reports and disseminated to supervisor for review.
Child Care Assistant
PLASP Child Care Services
09.2015 - 06.2019
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Supervised free play and other activities to keep children safe.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Read and told stories to promote and support overall language development.
- Monitored children's progress and identified areas of improvement.
- Maintained inventory of educational supplies and materials and notified supervisor of restocking needs.
- Read stories, sang songs and facilitated creative play.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Implemented daily routines and activities to stimulate and engage children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Education
Diploma - Social Services Worker
Humber College
Toronto, ON04.2023
Bachelor of Applied Science - Family And Community Social Services
University of Guelph
Toronto, ON04.2023
High School Diploma -
Bramalea Secondary School
Brampton, ON06.2019
Skills
- Report Preparation
- Community Relations
- Budget Planning and Management
- Public Speaking Abilities
- Suicide Risk Assessments
- Adept at Conflict Resolution
- Mental Health Support
- Positive Reinforcement Methods
- Trauma-Informed Care
- Suicide Intervention
- Adapt to Diverse Groups
- Social Perceptiveness
- Listening Skills
- Inventory Tracking
- Registration Documents
- Shipping and Receiving
- Forklift Operation
- Inventory Management
- Sorting and Labeling
- Self-Motivated and Disciplined
Accomplishments
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Project Development - Collaborated with team of 5 in the development of research.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Achieved Homer badges by completing tasks with accuracy and efficiency.
Certification
- First Aid/CPR Certified
- Licensed Forklift Operator - 2021
Timeline
Student Recruitment Leader
University Of Guelph-Humber
09.2022 - 04.2023
Gender-Based Violence Facilitator
Hope 24/7
09.2022 - 04.2023
Career Support Peer
University Of Guelph-Humber
05.2022 - 08.2022
Distress Line Responder
Compass Community Services
12.2021 - Current
Sales Associate
Photo Plus
10.2021 - Current
Research Assistant
University Of Toronto, St. George Campus
09.2021 - 04.2022
General Warehouse Associate
HomeDepot
01.2021 - Current
Child Care Assistant
PLASP Child Care Services
09.2015 - 06.2019
Diploma - Social Services Worker
Humber College
Bachelor of Applied Science - Family And Community Social Services
University of Guelph
High School Diploma -
Bramalea Secondary School