Saskia Walter
Schomberg,ON
Summary
Friendly, fun and social both to co-staff and patrons. Easy to talk to and good conversationalist. Hardworking and dependable worker who can adapt and learn new roles and tasks quickly and efficiently. Multitasks and works well in fast-paced, high-volume environments with excellent communication. Maintains calm, mature and professional demeanor and proactive approach to problem-solving.
References Available Upon Request
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Grackle Coffee Company
06.2021 - Current
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Constantly expanded personal knowledge of coffee styles and varieties.
Bartender and Server
Historia Cantina
05.2023 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Head Bartender
Barbuto Restaurant
09.2022 - 01.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Consulted with managers to organize special events and promotions.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Barista
Jellyfish Cafe
09.2022 - 01.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Mixologist & Bartender
Craft Kitchen & Beer Bar
04.2022 - 08.2022
- Waited on and served customers seated at the bar while maintaining bartender duties and pouring and mixing drinks for other wait staff.
- Prepared classic, modern and unique cocktails for each customer.
- Stored supplies according to bar policies and health code requirements.
- Served high customer volumes during special events, nights and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Bachelor of Arts - Ethics And Law
University of Toronto
Toronto, ON Canada04.2025
Skills
- Exceptional customer service
- Professional demeanor
- Strong communication skills
- Highly observant and responsive
- Safety-minded worker
- Responsible alcohol service
Certification
- Ontario Smart Serve License
- First Aid Certified
- CPR Certified
- Certification in barista skills from Barista Hustle
- NSW Responsible Service of Alcohol
Accomplishments
- Maintained an 8.8 GPA and received Deans Honor Roll at the University of Toronto.
Timeline
Bartender and Server
Historia Cantina
05.2023 - 09.2023
Head Bartender
Barbuto Restaurant
09.2022 - 01.2023
Barista
Jellyfish Cafe
09.2022 - 01.2023
Mixologist & Bartender
Craft Kitchen & Beer Bar
04.2022 - 08.2022
Barista
Grackle Coffee Company
06.2021 - Current
Bachelor of Arts - Ethics And Law
University of Toronto
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