Sashay Ferrigon
Toronto,ON
Summary
Qualified food service professional bringing over 2 years of experience in the field. Focused on providing exceptional customer service and maintaining food safety and being Proficient in team leadership, schedule management also inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Bayside Hospital
01.2020 - 12.2023
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Addressed patients/staff complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
- Controlled food costs and managed inventory.
- Ensure level of consistency and staff adhere to standards related to regulatory standards.
- Managed approximately 20 incoming calls, emails and faxes on daily basis from suppliers, Patients/staff.
Food Service Team Leader
Long John Silver's Long-term Care
04.2017 - 03.2019
- Improved customer satisfaction by efficiently managing food service operations and addressing residents' concerns promptly.
- Enhanced team productivity by providing ongoing training, coaching, and support to staff members.
- Monitored food inventory and supplies to prevent waste.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Controlled food costs and managed inventory.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Managed 10 incoming calls, emails and faxes from suppliers etc.
Education
Bachelor of Science - Nutrition And Food Service Management
Centennial College of Applied Arts And Technology
Scarborough, ON01.2025
Associate of Science - Hospitality And Tourism Management
Portmore Community College
St. Catherine, Jamaica08.2019
Skills
- Staff Motivation
- Time Management
- Problem Solving
- Inventory Control
- Critical Thinking
- Nutrition knowledge
- Hiring and Onboarding
- Menu Planning
- Customer Service/Good communication
- Flexibility
- Staff Leadership
- Microsoft Excel
Languages
English
Full Professional
Certification
- Current Food Safety Certification
- Current First Aid
- Active CSNM member
Reading, Dancing, and Swimming
I enjoy reading poetries
I enjoy dancing to dancehall and reggae music.
I enjoy swimming in the beautiful beaches and rivers in Jamaica.
Timeline
Food Service Supervisor
Bayside Hospital
01.2020 - 12.2023
Food Service Team Leader
Long John Silver's Long-term Care
04.2017 - 03.2019
Bachelor of Science - Nutrition And Food Service Management
Centennial College of Applied Arts And Technology
Associate of Science - Hospitality And Tourism Management
Portmore Community College
Similar Profiles
Anicha CharlotAnicha Charlot
ER & Floor RN at Bayside HospitalER & Floor RN at Bayside Hospital
Monica PerkinsMonica Perkins
Registered Cardiovascular Invasive Technologist at Sentara Obici HospitalRegistered Cardiovascular Invasive Technologist at Sentara Obici Hospital
Quentin McgillQuentin Mcgill
NA at Bayside Memorial HospitalNA at Bayside Memorial Hospital
LEAH KINUTHIALEAH KINUTHIA
Personal Support Worker at Live Life Well Care ServicesPersonal Support Worker at Live Life Well Care Services
Altaf AssadzadaAltaf Assadzada
Grooming Aircraft at Delta Facilities MaintenanceGrooming Aircraft at Delta Facilities Maintenance