Sasha Taylor
Sacramento
Summary
A dependable server that is successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in facilitating enjoyable dining experiences, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Help
ARC Beaver Cares Program
11.2023 - Current
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Facilitated a positive learning environment by providing support services to students with disabilities or accommodations needs.
- Increased department productivity through effective time management and prioritization of tasks.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Improved food distribution efficiency by organizing pantry shelves and maintaining a clear inventory system.
Server
Red Robin
07.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Regularly managed 8-9 tables and up to a party of 35 guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Team Member
Jamba Juice
04.2021 - 10.2021
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and companies.
Au Pair
Private Family Client
06.2021 - 08.2021
- Responsible for the welfare, education, and entertainment of two young children.
- Supported language studies in French, English, and Spanish through immersive conversation and activities.
- Implemented daily routine to maintain structure and stability.
Education
Associates in Pre-Health Occupations (Transfer) - Nursing
American River College
Sacramento, CA11.2024
High School Diploma -
Bellevue High School
Bellevue, WA06.2022
Skills
- Train Employees
- POS Operation
- Adaptable and Flexible
- Food Sales and Promotion
- Dining Customer Service
- Guest Satisfaction
Certification
- Food Handlers Permit (WA)
- Class 12 Alcohol Serving Permit (WA)
- CPR Certified
Languages
French
Native or Bilingual
References
Chauntelle Johnson
Club Manager, Edgebrook Club
chauntellejohnson@yahoo.com, 206-220-8293
Florence Bangue-Tandet
French Professor, Seattle Pacific University
fbanguetandet@hotmail.com, 206-407-8108
Nicholas Talbott
General Manager, Red Robin
206-226-7691
Medelin A. Velazquez
Student Support Assistant, Beaver Cares Program
velazqm@arc.losrios.edu, 916-484- 8171
Timeline
Student Help
ARC Beaver Cares Program
11.2023 - Current
Server
Red Robin
07.2022 - 08.2023
Au Pair
Private Family Client
06.2021 - 08.2021
Team Member
Jamba Juice
04.2021 - 10.2021
Associates in Pre-Health Occupations (Transfer) - Nursing
American River College
High School Diploma -
Bellevue High School
- Food Handlers Permit (WA)
- Class 12 Alcohol Serving Permit (WA)
- CPR Certified
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