Experienced healthcare professional with a strong focus on people. Seeking a challenging career that leverages my skills and knowledge. Eager to showcase determination in meaningful interactions and overcome difficult tasks.
Overview
18
18
years of professional experience
Work History
MEDICAL OFFICE MANAGER/MEDICAL SECRETARY
Dr. A.I.Smith
03.2019 - Current
Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Managed patient tests, referrals, invoicing, OHIP billing and invoicing, ordering office supplies, maintained inventory and ensured efficient practice operations in a complex medical environment.
Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.
EXECUTIVE ASSISTANT
Dr. Neilank Jha, Neurosurgeon & Spine Specialist
08.2018 - 12.2018
Assisted in complex patient management from an administrative and basic clinical perspective
Facilitated comprehensive patient care through effective handling of clinical, medical, and legal administration.
Organizing private assessments (IMEs, AB Assessments, CAT Assessments, Tort Assessments)
Executed edits to documentation upon request.
Tracking and completing CNR requests
Supported research projects to advance pharmaceutical innovations.
Coordinated meetings with Chairmen, CEOs, and senior executives.
MEDICAL OFFICE MANAGER - MEDICAL ADMINISTRATIVE ASSISTANT
DR. J.O. SHKLAR
01.2007 - 12.2017
Greeted and registered patients, updated patient files, answered multi-line telephone system calls, conducted follow-ups, patient tests and referrals.
Handled OHIP billing, invoicing, office supply orders while ensuring the practice ran efficiently.
PATIENT COORDINATOR
Sunnylea Family Health GROUP (SFHG)
01.2011 - 09.2017
Verifying patient registration if they are part of the SFHG and maintaining patient records and accounts with OHIP and billing
Maintaining the patient flow and providing positive patient relations
Education
HIGH HONOURS DIPLOMA - BUSINESS MANAGEMENT
International Academy of Design & Technology/Toronto Film School
06.2006
Bachelor of Arts -
University of Toronto
01.2005
Graduated Secondary school - Honours
Richview Collegiate Institute
01.2002
Skills
Health care environment
Dedicated
Hardworking
Motivated
Reliable
Team player
Quick learner
Excellent communication
Interpersonal skills
Ability to communicate with staff
Ability to communicate with management
Ability to communicate with diverse cultural groups
Works well in high stress situations
Meets deadlines
Excellent organization skills
Ability to multi-task
Problem solving
Conscientious
Responsible
Analytical
Advanced technical skills in Microsoft Word
Advanced technical skills in Excel
Advanced technical skills in Power Point
Typing speed of 60 wpm
Advanced knowledge of medical terminology
Advanced in GlobeMed
Advanced in Accuro
Advanced in PS Suite EMR software
Advanced in OHIP billing
Languages
Ukrainian
Russian
English
Timeline
MEDICAL OFFICE MANAGER/MEDICAL SECRETARY
Dr. A.I.Smith
03.2019 - Current
EXECUTIVE ASSISTANT
Dr. Neilank Jha, Neurosurgeon & Spine Specialist
08.2018 - 12.2018
PATIENT COORDINATOR
Sunnylea Family Health GROUP (SFHG)
01.2011 - 09.2017
MEDICAL OFFICE MANAGER - MEDICAL ADMINISTRATIVE ASSISTANT
DR. J.O. SHKLAR
01.2007 - 12.2017
HIGH HONOURS DIPLOMA - BUSINESS MANAGEMENT
International Academy of Design & Technology/Toronto Film School
Auxiliar Quirúrgico at Dr. Manuel Ventura, Dr Ricardo Ventura, Dr Aniceto RodriguezAuxiliar Quirúrgico at Dr. Manuel Ventura, Dr Ricardo Ventura, Dr Aniceto Rodriguez