Personable and upbeat, bringing strong interpersonal skills and a positive attitude to customer interactions. Knowledgeable about product merchandising and POS systems, with a knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Golf Town
08.2024 - Current
Provided excellent customer service by answering product inquiries and offering tailored advice on golf equipment, apparel, and accessories.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Promoted sales through effective upselling and cross-selling techniques, increasing average transaction value.
Worked collaboratively with team members to achieve sales targets and deliver exceptional customer service.
Retail Sales Associate
Mark's Work Warehouse
11.2022 - 10.2024
Delivered exceptional customer service by assisting customers in finding the right clothing, footwear, and workwear based on their specific needs.
Promoted ongoing sales, seasonal promotions, and loyalty programs to increase sales and customer retention.
Processed transactions quickly and accurately, using POS systems for cash, credit, and gift card purchases, while handling returns and exchanges professionally.
Assisted customers with size and fit recommendations, ensuring they were satisfied with their purchases and increasing customer loyalty.
Farmer's Market Vendor
Continental Treat Fine Bistro
05.2022 - 10.2022
Independently managed the Continental Treat Fine Bistro stand at the South Edmonton farmers' market, overseeing all aspects of daily operations from setup to breakdown.
Took full responsibility for all customer interactions, providing detailed product information, answering questions, and offering personalized recommendations to drive sales.
Managed all aspects of sales transactions, including handling cash and credit card payments, and processed orders, ensuring accuracy and efficiency.
Demonstrated excellent time management and multitasking skills by handling peak customer traffic, managing inventory, and maintaining booth organization all on my own.
Built strong customer relationships by engaging with market-goers, explaining the restaurant’s menu and values, and encouraging visits to the restaurant for dining experiences and special events.