Sasha Josipovic
Kelowna,BC
Summary
- Holds a certificate in Cybersecurity Essentials, enhancing expertise in cybersecurity principles and best practices
- Currently enrolled in a CSS, HTML, and JavaScript course to elevate understanding of code and expand technical proficiency
- Demonstrates adeptness in assessing social cues and swiftly adjusting to various scenarios
- Exceeded 2023 sales quotas, showcasing strong market understanding
- Led a sales enablement rollout, improving team effectiveness
- Collaborated cross-functionally to drive client acquisition and retention
- Effectively communicated technical topics, building client trust
- Cultivated key stakeholder relationships for expansion opportunities
- Actively engaged in professional development initiatives
- Utilized data-driven sales strategies for optimization
Overview
8
8
years of professional experience
1
1
Certification
Work History
Enterprise Sales Development Representative
Staffbase
10.2023 - Current
- Consistently surpassed sales quotas, achieving above-target results for the 2023 fiscal year, demonstrating a strong understanding of market dynamics and client needs
- Spearheaded the rollout of comprehensive sales enablement resources, including training materials and collateral, contributing to a more effective and knowledgeable sales team
- Collaborated closely with cross-functional teams, including marketing, product development, and customer success, to align strategies and drive cohesive efforts toward client acquisition and retention
- Demonstrated proficiency in articulating complex technical topics and best practices to prospects and clients, fostering deeper understanding and trust in Staffbase's solutions
- Cultivated and maintained strong relationships with key stakeholders, including C-level executives and decision-makers, to identify opportunities for expansion and upselling
- Actively participated in ongoing professional development initiatives, staying abreast of industry trends, emerging technologies, and competitive landscape to enhance sales strategies and performance
- Leveraged a data-driven approach to sales, utilizing CRM tools and analytics to track progress, identify areas for improvement, and optimize outreach efforts.
Corporate Sales Development Representative
Staffbase
04.2022 - 10.2023
Customer Experience Associate
Scotiabank
10.2021 - 03.2022
- Investigating and resolving customer issues within bank guidelines
- Providing swift and accurate responses to account-related inquiries
- Strategically cross-selling bank products tailored to customer needs and program standards
- Achieving above-target sales goals by effectively promoting bank products and services
- Conducting training sessions for new employees on essential banking software
- Coaching, mentoring, and developing associates to enhance customer satisfaction and expand the customer base.
Production Team
Gorman Bros. Lumber Ltd.
04.2016 - 08.2021
- Supervised and coordinated the daily activities of up to three employees, ensuring adherence to quality standards and efficient completion of tasks, including understanding data sheets and dimensions for construction projects
- Implemented and enforced safety protocols and COVID-19 policies, including the provision and proper use of personal protective equipment and face shields/masks within close proximity, to safeguard employee well-being
- Exceeded production quotas by accurately fulfilling orders with specified quantities and conducting thorough quality checks on lumber products to detect and address any defects, maintaining high product standards
- Provided comprehensive training to approximately twelve employees, imparting efficiency-enhancing techniques and offering guidance to address any inquiries or issues
- Collaborated closely with the sales team to align production output with customer demands and ensure timely fulfillment of orders, contributing to overall business success.
Consultant, Data Analytics
BC Cancer
09.2020 - 01.2021
- Introduced and presented a novel communication strategy to the organization, garnering praise from the head coordinator for its effectiveness
- Led a team of three as the Team Leader, presenting our research findings based on qualitative and quantitative data
- Demonstrated through data analysis that our new organizational structure not only enhances efficiency but also reduces wait times.
Financial Research Analyst
Tourism Research and Advanced Consulting
09.2019 - 03.2020
- Conducted financial analysis for the start-up company and crafted twelve digital marketing materials
- Collaborated with other financial start-ups to enhance company operations, preparing presentation decks for potential investors
- Recruited and supervised a team of five in programming and marketing, contributing to the development and management of the client database
- Created solutions based on customer use cases and presented them to key stakeholders to drive business growth.
Education
Bachelor's of Management -
University of British Columbia
Kelowna, BC12.2020
Skills
- Stakeholder Communication
- Technical Support
- Idea Development and Brainstorming
- Social selling
- Solution selling
- Strategic Prospecting
- Organizational Skills
- Problem-Solving
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Bosnian
Native or Bilingual
Croatian
Native or Bilingual
Certification
Cybersecurity Essentials at Coursera - IBM
NOV 2023
Timeline
Enterprise Sales Development Representative
Staffbase
10.2023 - Current
Corporate Sales Development Representative
Staffbase
04.2022 - 10.2023
Customer Experience Associate
Scotiabank
10.2021 - 03.2022
Consultant, Data Analytics
BC Cancer
09.2020 - 01.2021
Financial Research Analyst
Tourism Research and Advanced Consulting
09.2019 - 03.2020
Production Team
Gorman Bros. Lumber Ltd.
04.2016 - 08.2021
Bachelor's of Management -
University of British Columbia
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