Hardworking professional with strong cash handling accuracy and conflict resolution skills. Proven ability to manage daily operations and train staff, ensuring exceptional customer service and operational efficiency.
Overview
5
5
years of professional experience
Work History
Keyholder
SportChek
Camrose, AB
08.2025 - Current
Managed daily operations including opening and closing store procedures.
Trained new team members on customer service standards and operational processes.
Ensured store inventory accuracy through regular stock checks and organization.
Resolved issues between customers and staff members in a professional manner while maintaining company policies.
Monitored sales floor for cleanliness and ensured adherence to safety protocols.
Supported multiple departments including apparel, footwear, and back of house operations
Assisted with shipment processing, receiving inventory, and restocking merchandise on sales floor
Completed cash office duties such as reviewing reports, verifying documentation, and ensuring accuracy of daily financial procedures
Cashier
SportChek
Camrose, AB
08.2021 - Current
Processed high volume transactions accurately and efficiently using POS systems, including cash, debit, credit card payments, refunds, and exchanges
Assisted customers with product inquiries, promotions, and store deals to create a positive and welcoming shopping experience
Maintained a clean, organized, and fully stocked checkout area while following company loss-prevention procedures
Collaborated with team members across departments to support overall store performance and customer satisfaction
Healthcare Sales Manager at Florida Blue (Blue Cross and Blue Shield of Florida)Healthcare Sales Manager at Florida Blue (Blue Cross and Blue Shield of Florida)