Sary Chum
Long Beach
Summary
I am ready to help team achieve company goals. I have been proven to work well with office staff. l am very motivated to continue self enrichment concerning advancement in the automotive technology. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Estimator
Pro American Collision
05.2022 - 08.2023
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Balance an sheet match all my estimates and supplements.
- Update all my customers for the repair phases their vehicle is in.
- Order my own parts and follow up to efficiently execute repairs of the vehicle.
- Guide technician with decisions concerning repair and replacement of parts.
Service Advisor Assistant
Royal Collison Center
01.2021 - 04.2022
- Educated customers on proper vehicle repairs.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Enhanced customer satisfaction by providing timely and accurate estimates.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered prompt service to prioritize customer needs.
- Managed timely and effective replacement of damaged or missing products.
Education
Associate of Arts - General Studies
Orange Coast College
Costa Mesa, CAHigh School Diploma -
Nogales High School
La Puente, CA06.2014
Skills
- Estimate Preparation
- CCC one
- Record customer/vehicle information, update repair history, check in vehicles
- Order parts
- Skilled in capturing sales
- Prepare estimate for total cost of repairs including adding/uploading supplements ,consult customer and close on repairs sale
- Coordinate workloads among technicians
- Multitasking Abilities
- Teamwork
- Time Management
Timeline
Estimator
Pro American Collision
05.2022 - 08.2023
Service Advisor Assistant
Royal Collison Center
01.2021 - 04.2022
Associate of Arts - General Studies
Orange Coast College
High School Diploma -
Nogales High School
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