Sarv Sukhbeer Singh
Summary
Accomplished Team Leader with 3 years of experience in customer service, focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
3
3
years of professional experience
Work History
Supervisor
Tim Hortons
12.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sales Associate
Om Computers
11.2021 - 08.2022
- Assisted the customers in finding the right product by suggesting desired hardware and software aspects.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Office Administration And Health Services -
Mohawk College of Applied Arts And Technology
Hamilton, ON04.2024
High School Diploma -
Ajmani International School
Lakhimpur-Kheri, UP, India04.2022
Skills
- Microsoft Word, Excel, Access, Outlook and Publisher
- Python Programming
- Windows Installation
- Training and mentoring
- Staff Management
- Excellent Communication
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Persian
Professional Working
French
Limited Working
Timeline
Supervisor
Tim Hortons
12.2022 - Current
Sales Associate
Om Computers
11.2021 - 08.2022
Office Administration And Health Services -
Mohawk College of Applied Arts And Technology
High School Diploma -
Ajmani International School
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